OMB control number

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

OMB 1601-0014 · DHS/OS.

OMB 1601-0014

This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.

The latest form for Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery expires 2026-06-30 and can be found here.

Latest Forms, Documents, and Supporting Material

Document Name
Form IAD Survey Questio Generic Clearance CWMD-IAD Survey Form
OMB Form 83-C_1601-0014 Signed Ty 10142022.pdf Justification for No Material/Nonsubstantive Change
1601-0014_Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery A_10112022.docx Supporting Statement A
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery Part B.docx Supporting Statement B
2021-21178.pdf Supplementary Document
2021-10994.pdf Supplementary Document
Generic_Clearance_Submission_Template.doc Supplementary Document
Executive Order 12862.pdf Supplementary Document
National Vessel Documentation Center (NVDC) Customer Survey Other-Mark-up
Generic Clearance CWMD-IAD Survey Form
Transportation Worker Identification Credential (TWIC) Card Readers-Customer Survey Other-
Special Victim's Counsel Feedback Other-Survey
Emerging Risk Matrix (ERM) Feedback Survey Other-Survey
Community Awareness Briefing (CAB) Assessment Other-Feedback Survey
BioWatch (BW) User Feedback Survey Other-Questions
National Maritime Center Customer Satisfaction Survey Other-Mock Up
MPHISE Assessment Survey Other-Mock Up - Survey Monkey
CAT - Passenger Feedback Survey Other-Survey
Chemical Defense Program Threat Response Operation (TRO) Stakeholder Feedback Survey Other-Context for Onlince Tool, Survey Monkey

All Historical Document Collections

202210-1601-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2022-10-14
202106-1601-004 Approved without change	Extension without change of a currently approved collection	2021-09-29
201804-1601-001 Approved without change	Extension without change of a currently approved collection	2018-04-30
201410-1601-003 Approved with change	Extension without change of a currently approved collection	2014-10-31
201201-1601-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2012-01-26
201109-1601-001 Approved without change	New collection (Request for a new OMB Control Number)	2011-09-08

OMB Details

Chemical Defense Program Threat Response Operation (TRO) Stakeholder Feedback Survey

Federal Enterprise Architecture: Supply Chain Management - Inventory Control