OMB.report

Federal forms, ICRs, and supporting documents

Information Collection Request

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

ICR 201410-1601-003 · OMB 1601-0014 · Historical Active

Forms and Documents
DocumentTypeStatusAvailability
Base Ensemble Extended Wear Testing Form New Repair queued
Firefighter Accountability Proximity Project NEON Proximity Unit Form New Repair queued
Acquisition 360 Survey Form and Instruction New Repair queued
Seacoast WAMS User Feedback Form Form New Repair queued
Form DHS Form 10093 STC Los Angeles/Long Beach Regional Stakeholder Survey Form New Available
CIS Ombudsman 2015 Annual Conference Evaluation Form Form New Repair queued
Form DHS Form 0041 JAC AND JACCIS CUSTOMER SATISFACTION SURVEY Form New Available
Form MCP-FM-NMC4-78 National Maritime Center Customer Satisfaction Survey Form New Repair queued
1601-0014_30 day FRN published.pdf Supplementary Document Uploaded 2015-03-19 Available
1601-0014_60 day FRN published.pdf Supplementary Document Uploaded 2015-03-19 Repair queued
1601-0014_Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery A.docx Supporting Statement A Uploaded 2015-03-19 Repair queued
Generic_Clearance_Submission_Template.doc Supplementary Document Uploaded 2014-10-31 Repair queued
Executive Order 12862.pdf Supplementary Document Uploaded 2014-10-31 Available
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery Part B.doc Supporting Statement B Uploaded 2014-10-31 Available
IC Document Collections
IC IDCollectionTypeStatusForm
229977 Base Ensemble Extended Wear Testing Form New
228711 Area Contingency Planning Survey Other-null New
227387 Special Victim's Counsel Feedback Other-Survey Monkey Instrument New
225319 Firefighter Accountability Proximity Project NEON Proximity Unit Form New
222571 Acquisition 360 Survey Form and Instruction New
220073 Seacoast WAMS User Feedback Form Form New
219616 STC Los Angeles/Long Beach Regional Stakeholder Survey Form New
218500 CIS Ombudsman 2015 Annual Conference Evaluation Form Form New
218090 Customer Satisfaction for DHS Websites Other-Mock-Up for Online Survey New
217903 JAC AND JACCIS CUSTOMER SATISFACTION SURVEY Form New
216997 National Maritime Center Customer Satisfaction Survey Form New
216332 DHS Pre-award and Debriefing Satisfaction Survey Other-Survey New
ICR Details
1601-0014 201410-1601-003
Historical Active 201201-1601-001
DHS/OS
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Extension without change of a currently approved collection   No
Regular
Approved with change 04/27/2015
Retrieve Notice of Action (NOA) 10/31/2014
  Inventory as of this Action Requested Previously Approved
04/30/2018 36 Months From Approved 04/30/2015
200,000 0 45,098
375,148 0 375,148
0 0 0
This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.
EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  
None
Not associated with rulemaking
  79 FR 53435 09/09/2014
79 FR 74734 12/16/2014
No
  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 200,000 45,098 0 0 154,902 0
Annual Time Burden (Hours) 375,148 375,148 0 0 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No
$600,000
Yes Part B of Supporting Statement
No
No
No
No
Uncollected
Tyrone Huff 202 447-0106 [email protected]
  No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
10/31/2014