OMB control number

Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

OMB 0651-0080 · DOC/PTO.

OMB 0651-0080

Improving USPTO programs requires ongoing assessment. The USPTO will collect, analyze, and interpret information gathered to identify strengths and weaknesses of current services. Based on feedback received, the Agency will identify operational changes needed to improve programs and services. The solicitation of feedback will target areas such as: timeliness, appropriateness, accuracy of information, courtesy, efficiency of service delivery, and resolution of issues with service delivery. The USPTO is committed to hearing feedback from its customers and stakeholders. Responses will be assessed to identify service areas in need of improvement. If this information is not collected, the Agency will miss opportunities to obtain vital feedback from its customers and stakeholders on ways to improve its programs and services.

The latest form for Clearance for the Collection of Qualitative Feedback on Agency Service Delivery expires 2027-11-30 and can be found here.

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OMB Details

G400: USPTO Outreach Survey 2024

Federal Enterprise Architecture: Economic Development - Intellectual Property Protection