OMB.report

Federal forms, ICRs, and supporting documents

Information Collection Request

Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

ICR 201909-0704-011 · OMB 0704-0553 · Active

Forms and Documents
DocumentTypeStatusAvailability
0704-0553_Justification Statement_DoDWideGENIC.docx Justification for No Material/Nonsubstantive Change Uploaded 2019-10-01 Available
0704-0553_SSA_DoDWideGENIC.docx Supporting Statement A Uploaded 2019-10-01 Available
Fast Track Generic Clearance Supporting Statement Part B - DoD.doc Supporting Statement B Uploaded 2019-02-06 Available
IC Document Collections
IC IDCollectionTypeStatusForm
244524 Artificial Intelligence (AI) Customer Usability/Acceptance Other-Questionnaire New
244172 637th Training Group (TRG)/Defense Language Institute English Language Center (DLIELC) Graduate Survey Other-Survey New
244116 DLA Supplier Satisfaction Survey Other-Web Survey New
243892 Tenant Satisfaction Survey DoD Privatized, Government-Owned and Government-Leased Housing Other-Web Survey New
243584 Customer Experience with Washington Headquarters Services Other-Survey New
243152 MEPS Customer Satisfaction Survey Other-Survey New
242922 DHRA Shared Services Center Customer Experience Questionnaire Other-Questionnaire New
242868 DoD Hearing Center of Excellence Customer Satisfaction Survey Other-Survey New
242867 DoD Hearing Center of Excellence JHASIR Training Survey Other-Survey New
242761 Center for Development of Security Excellence (CDSE) Training Application Survey Other-Survey New
242696 Aviano Air Force Base Where Airmen Get Information Other-Survey New
242582 DFSC Internal Training Feedback Survey Other-Survey New
242202 American Forces Network (AFN) Audience Survey Other-Screenshots New
242193 TRICARE Award Fee Provider Survey Other-Script New
242047 Post-Election Voting Survey of State Election Officials (SEOs) Other-Survey New
241660 DoD Office of Information Management Post-Webinar Survey Other-Survey New
241557 Regional Discussion Follow Up Evaluation Other-Survey New
241345 CDSE Supervisor Training Evaluation Survey Other-Survey New
241325 Transportation Pay Customer Service Survey Other-Survey New
240663 CDSE eLearning Insider Threat Awareness Feedback Other-Survey New
240429 Air Force Air Education and Training Command (AETC) Technical Training Management System (TTMS) End of Course (EOC) Survey Other-Survey New
240044 FSO Learning Experience 2020 Other-Survey New
239803 Customer Satisfaction Survey of WISDOM Course Graduates Other-survey screen shots New
239309 Directors Employee Suggestions Other-Evaluation New
239260 Center for Development of Security Excellence (CDSE) Communications Survey Other-Screenshots New
238854 USTRANSCOM Joint Training Assessment Survey Other-Survey New
238585 DEOC User Experience Questionnaire Other-Survey New
238406 EventPLUS: Yellow Ribbon Reintegration Program; Joint Service Event Evaluation Other-Survey New
238404 EventPLUS: Yellow Ribbon Reintegration Program (YRRP); Topic Tree; Pre-Event Survey, Live Polling (Pre), Live Polling (Post), Post-Event Participation Evaluation Other-Screenshots New
238296 EventPLUS: Yellow Ribbon Reintegration Program (YRRP); Breakout SMS Evaluations; During Deployment Mailer Evaluation Other-Screenshots New
238189 Case #252 - Leadership Development Program (LDP) Capstone Data Collection on Effectiveness of Developmental ISSP Program Other-Survey New
238040 Socium User Satisfaction Survey (Baseline) Other-Survey New
237999 Soliciting Feedback for A&S Satisfaction with JSP Services Other-Screenshots New
237978 Military Health System Electronic Health Record End User Survey Other-Survey New
237573 Enterprise Blood Management System – Donor Post Implementation Review Other-Survey Unchanged
237309 Department of Navy Sexual Assault Prevention and Response Office Summit Evaluation Other-Survey Unchanged
237206 Air Force Combined Mishap Reduction System (AFCMRS) Maintenance Survey Other-Survey Questionnaire Unchanged
237136 Pre-FOCI Conference Feedback Other-Conference Feedback Unchanged
237064 Post-FOCI Conference Feedback Other-Conference Feedback Unchanged
236785 DoD Issuance Training Feedback Other-Survey Unchanged
236601 Integrated Services Division (ISD) Customer Satisfaction Survey (Kiosk) Other-Survey via Kiosk Unchanged
236550 SpeakersNSA - After-Action Report Other-Customer Feedback Survey Unchanged
236549 Feedback from Issuance Action Officers Other-Survey Unchanged
236369 Resident Bill of Rights Review Other-Survey Unchanged
236097 Recorded Future Annual User Survey Other-Survey Unchanged
236091 Silo Annual User Survey Other-Survey Unchanged
236090 State of Strategy Conference Questionnaire Other-Questionnaire Unchanged
236089 Diffeo Annual User Survey Other-Survey Unchanged
236082 Dataminr Annual User Survey Other-Survey Unchanged
236054 Regulations Team Training Course Feedback Survey Other-Survey Unchanged
235986 CDSE Supervisor Training Evaluation Survey Other-Survey Unchanged
235963 CDSE Training Application Survey Other-Suvey Unchanged
235959 DoDEA Customer Satisfaction Survey - Parents and Sponsors Other-Survey Instrument Unchanged
235958 DoDEA Customer Satisfaction Survey - Teachers Other-Survey Instrument Unchanged
235957 DoDEA Customer Satisfaction Survey - Students Other-Survey Instrument Unchanged
235833 DVBIC Climate Assessment Other-Survey Unchanged
235832 Instructor-Led Student Learning Event Evaluation Survey Other-Survey Unchanged
235831 VILT Student Learning Event Evaluation Survey Other-Survey Unchanged
235829 Webinar Student Learning Event Evaluation Survey Other-Survey Unchanged
235824 eLearning Student Learning Event Evaluation Survey Other-Survey Unchanged
235677 Scientific Test and Analysis Techniques Center of Excellence (STAT COE) Website Use-Purpose Data Other-Survey Unchanged
235587 $ense Summative Testing Other-Survey Unchanged
235502 ForeSee Feedback Questionnaire Other-Survey Question Unchanged
235501 ForeSee Desktop & Mobile Questionnaire Other-Survey Questions Unchanged
235451 $ense Beta Testing Other-Survey Unchanged
235435 Army CIDC Wellness Program Survey Other-Survey Unchanged
235396 Defense Security Service Employee Suggestion/Comment Form Other-Feedback Survey Unchanged
235395 DON SAPRO Summit Evaluation Other-Feedback Survey Unchanged
235394 Boat Ramp Exit Survey Other-Survey Unchanged
235393 Boating Survey for Marina Tenants Other-Survey Unchanged
235390 Boating Survey for Lake Stakeholders Other-Survey Unchanged
ICR Details
0704-0553 201909-0704-011
Active 201902-0704-006
DOD/DODDEP
Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
No material or nonsubstantive change to a currently approved collection   No
Regular
Approved without change 10/01/2019
Retrieve Notice of Action (NOA) 10/01/2019
  Inventory as of this Action Requested Previously Approved
03/31/2022 03/31/2022 03/31/2022
1,200,000 0 300,000
300,000 0 50,000
8,268,000 0 1,378,000
Executive Order 12862 directs Federal agencies to provide service to the public that matches or exceeds the best service available in the private sector. In order to work continuously to ensure that our programs are effective and meet our customers’ needs, the Department of Defense (hereafter “the Agency”) seeks to obtain OMB approval of a generic clearance to collect qualitative feedback on our service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study.
EO: EO 12862 Name/Subject of EO: null
  
None
Not associated with rulemaking
  83 FR 61151 11/28/2018
84 FR 4451 02/15/2019
No
71
IC Title Form No. Form Name
EventPLUS: Yellow Ribbon Reintegration Program (YRRP); Breakout SMS Evaluations; During Deployment Mailer Evaluation
American Forces Network (AFN) Audience Survey
DHRA Shared Services Center Customer Experience Questionnaire
Soliciting Feedback for A&S Satisfaction with JSP Services
$ense Beta Testing
Regulations Team Training Course Feedback Survey
CDSE Supervisor Training Evaluation Survey
Feedback from Issuance Action Officers
MEPS Customer Satisfaction Survey
DoD Hearing Center of Excellence Customer Satisfaction Survey
Regional Discussion Follow Up Evaluation
Boating Survey for Marina Tenants
$ense Summative Testing
DoDEA Customer Satisfaction Survey - Parents and Sponsors
Silo Annual User Survey
DoD Issuance Training Feedback
Air Force Combined Mishap Reduction System (AFCMRS) Maintenance Survey
Socium User Satisfaction Survey (Baseline)
CDSE Supervisor Training Evaluation Survey
EventPLUS: Yellow Ribbon Reintegration Program (YRRP); Topic Tree; Pre-Event Survey, Live Polling (Pre), Live Polling (Post), Post-Event Participation Evaluation
Artificial Intelligence (AI) Customer Usability/Acceptance
Boating Survey for Lake Stakeholders
Army CIDC Wellness Program Survey
Defense Security Service Employee Suggestion/Comment Form
Dataminr Annual User Survey
Recorded Future Annual User Survey
Case #252 - Leadership Development Program (LDP) Capstone Data Collection on Effectiveness of Developmental ISSP Program
DoD Hearing Center of Excellence JHASIR Training Survey
Customer Experience with Washington Headquarters Services
Diffeo Annual User Survey
Center for Development of Security Excellence (CDSE) Training Application Survey
DLA Supplier Satisfaction Survey
Center for Development of Security Excellence (CDSE) Communications Survey
Military Health System Electronic Health Record End User Survey
DEOC User Experience Questionnaire
Webinar Student Learning Event Evaluation Survey
Scientific Test and Analysis Techniques Center of Excellence (STAT COE) Website Use-Purpose Data
DoDEA Customer Satisfaction Survey - Teachers
State of Strategy Conference Questionnaire
Directors Employee Suggestions
TRICARE Award Fee Provider Survey
DFSC Internal Training Feedback Survey
DoD Office of Information Management Post-Webinar Survey
Boat Ramp Exit Survey
DVBIC Climate Assessment
CDSE Training Application Survey
Enterprise Blood Management System – Donor Post Implementation Review
CDSE eLearning Insider Threat Awareness Feedback
EventPLUS: Yellow Ribbon Reintegration Program; Joint Service Event Evaluation
637th Training Group (TRG)/Defense Language Institute English Language Center (DLIELC) Graduate Survey
Aviano Air Force Base Where Airmen Get Information
Tenant Satisfaction Survey DoD Privatized, Government-Owned and Government-Leased Housing
DON SAPRO Summit Evaluation
ForeSee Feedback Questionnaire
VILT Student Learning Event Evaluation Survey
ForeSee Desktop & Mobile Questionnaire
SpeakersNSA - After-Action Report
Post-FOCI Conference Feedback
Pre-FOCI Conference Feedback
Post-Election Voting Survey of State Election Officials (SEOs)
Transportation Pay Customer Service Survey
FSO Learning Experience 2020
Customer Satisfaction Survey of WISDOM Course Graduates
Air Force Air Education and Training Command (AETC) Technical Training Management System (TTMS) End of Course (EOC) Survey
eLearning Student Learning Event Evaluation Survey
Instructor-Led Student Learning Event Evaluation Survey
DoDEA Customer Satisfaction Survey - Students
Integrated Services Division (ISD) Customer Satisfaction Survey (Kiosk)
Resident Bill of Rights Review
Department of Navy Sexual Assault Prevention and Response Office Summit Evaluation
USTRANSCOM Joint Training Assessment Survey
  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 1,200,000 300,000 0 900,000 0 0
Annual Time Burden (Hours) 300,000 50,000 0 250,000 0 0
Annual Cost Burden (Dollars) 8,268,000 1,378,000 0 6,890,000 0 0
Yes
Miscellaneous Actions
No
DoD is standardizing customer satisfaction surveys.
$185,368
Yes Part B of Supporting Statement
    No
    No
No
No
No
Uncollected
Reginald Lucas 571 372-0403 [email protected]
  No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
10/01/2019