Information Collection Request

Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

ICR 202505-0704-008 · OMB 0704-0553 · Active

Forms and Documents
DocumentTypeStatusAvailability
PC_202505-0704-008_062325_102242_1.pdf Public Comments Uploaded 2025-06-23 Available
0704-0553_SSB_5.27.25.docx Supporting Statement B Uploaded 2025-05-27 Repair queued
0704-0553_SSB_5.27.25.docx Supporting Statement B Uploaded 2025-05-27 Repair queued
0704-0553_SSA_8.27.25.docx Supporting Statement A Uploaded 2025-08-27 Available
0704-0553_SSA_5.27.25.docx Supporting Statement A Uploaded 2025-05-27 Repair queued
IC Document Collections
IC IDCollectionTypeStatusForm
279859 National Domestic Violence Hotline Collaboration with Family Advocacy Program Pilot-Pilot Site Personnel Other-Protocol New
279839 Hearing Center of Excellence Voice of the Customer Survey Other-Web Survey New
278891 JB Charleston Integrated Prevention Office Training Feedback Surveys Other-Web Survey New
278696 Customer Satisfaction of Military Community Support Programs Services - Military OneSource Call Center Specialty Consultations and Coaching Other-Survey New
278695 Customer Satisfaction of Military OneSource Call Center - Document Translation and Language Interpretation Other-Survey New
278694 Customer Satisfaction of Military Community Support Programs Services - Military OneSource Call Center Education and Outreach Materials Other-Survey New
278692 Customer Satisfaction of Military Community Support Programs Services - Military OneSource Call Center Counseling Other-Survey New
278572 DOD Survivor Symposium Other-Survey New
278408 Military OneSource Triage Experience Survey Other-Survey New
278260 National Resource Directory Survey Other-Survey New
278141 Radiology Patient Satisfaction Survey Other-Web survey New
278140 Laboratory Patient Satisfaction Survey Other-Web Survey New
278136 Pharmacy Patient Satisfaction Survey Other-web survey New
278124 MCRDSD Behavioral Health Programs Feedback Surveys Other-Web Survey New
277398 Military Community Outreach Feedback Form Other-Survey New
277396 Customer Satisfaction of Military Community Support Programs Services Other-Survey New
277317 Arlington National Cemetery Events and Ceremonies Satisfaction Survey Other-Web Survey New
277311 Survey of Healthcare Needs of Beneficiaries Age 65+ Other-Web Survey New
277309 DAF Enlisted Training Corps (ETC) End of Course Survey Other-Web Survey New
277307 West Point Band Performance Feedback Survey Other-Web Survey New
277303 Security Training eLearning End-of-Course Feedback Survey Other-Web Survey New
277301 Security Training ILT End-of-Course Feedback Survey Other-Web Survey New
277299 Marine Corps Exchange (MCX) Main Store Feedback Survey Other-Web Survey New
277298 MCCS Lejeune-New River Race Event Survey Other-Web Survey New
277293 Arlington National Cemetery Visitor Survey Other-Web Survey New
277292 Security Training Learning Evaluation Survey Other-Web Survey New
277290 Security Training VILT End-of-Course Feedback Survey Other-Web Survey New
277289 TRICARE Competitive Plans Demonstration (CPD) Beneficiary Satisfaction Surveys Other-Web Survey New
277288 Security Training Webinar Feedback Survey Other-Web Survey New
277287 Global Nurse Advice Line (GNAL) Wrap-Around Pilot Patient Experience Survey Other-Web Survey New
277286 Forensic eXploitation Department Customer Service Feedback Survey Other-Web Survey New
277285 DoD Housing Resident Satisfaction Survey Other-Survey New
277284 DoD Virtual Diabetes Self-Management Education and Support (DoD DSMES) Patient Experience Feedback Survey Other-Web Survey New
275232 DAF Community Involvement Plan (CIP) Community Surveys Other-Survey Unchanged
275219 Marine Corps Systems Command (MARCORSYSCOM) Vendor Survey Other-Web Survey Unchanged
275179 Patient Experience Informal Interviews Other-Interview Questions Unchanged
274464 dha.mil Website Satisfaction Surveys Other-Web Survey Unchanged
273652 Pharmacy Patient Satisfaction Survey Other-Script Unchanged
273649 User feedback from the DOD Survivor Symposium Other-Survey Unchanged
273406 National Security Space Institute (NSSI) End of Course Survey Other-Web Survey Unchanged
273219 Marine Corps Recruiting Depot (MCRD) San Diego Spouses Survey for MCFTB Event Planning Improvement Other-Survey Unchanged
272867 USMC SAPR Services Satisfaction Survey Other-Web Survey Unchanged
272864 USMC Behavioral Programs Standardized Satisfaction Survey Other-Web Survey Unchanged
272358 Marine Corps Exchange (MCX) Main Store Feedback Survey Other-Web Survey Removed
272306 Military OneSource Triage Experience Survey Other-Survey Unchanged
272233 Nurse Advice Line Patient Experience Survey Other-Survey Unchanged
272227 Customer Satisfaction Incentive Surveys Other-Survey Unchanged
272072 Tinker Air Force Base Provisioning Conference Satisfaction Survey Other-Web Survey Unchanged
271788 Marine Corps Exchange (MCX) Marine Mart Customer Feedback Survey Other-Web Survey Removed
271785 DOD Survivor Symposium User Feedback Survey Other-Protocol Removed
271535 Public Health Messaging Survey Other-Survey Unchanged
271320 DoD Housing Resident Satisfaction Survey Other-Survey Unchanged
271142 Tulsa District Boater and Stakeholder Feedback Surveys Other-Survey Unchanged
270771 CDAO Agile Adoption Feedback Questionnaire Other-Web Survey Unchanged
270708 Naval Hospital Rota Access to Care Survey Other-Survey Unchanged
270645 Military Health System Electronic Health Record End User Survey Other-survey Unchanged
270193 Air Education and Training Command (AETC) Technical Training Management System (TTMS) End of Course Survey Other-Survey Removed
269567 IV Access Patient Survey Other-Survey Unchanged
269561 Military Community Outreach Feedback Survey Other-Survey Unchanged
269547 Tier 1, 2 and 3 Helpdesk Customer Satisfaction Feedback Survey Other-Survey Unchanged
269399 Customer Feedback on Marine Corps Community Services (MCCS) Food and Beverage Activities Other-Web Survey Unchanged
269273 Camp Butler Youth Sports Program Surveys Other-Survey Removed
269123 Pulse User Feedback Survey Other-Survey Unchanged
269025 Customer Satisfaction of Military Community Support Programs Services – MCSP Site Visits Other-Survey Unchanged
268487 DOD Survivor Symposium User Feedback Survey Other-Survey Removed
267669 Fresh Meat and Produce Customer Satisfaction Survey Other-Survey Unchanged
267547 Air University "Final 4" Exit Survey Other-Survey Removed
267546 Air University International Officer School (IOS) Follow-On and Site Surveys Other-Survey Removed
267545 Air University International Officer School (IOS) Exit Surveys Other-Survey Removed
267498 CATMS Touchpoints Survey Other-Survey Unchanged
267214 Customer Satisfaction of Military Community Support Programs Services-Military OneSource Call Center Counseling Other-Survey Unchanged
267201 Customer Satisfaction of Military OneSource Call Center - Specialty Services Other-Survey Unchanged
266851 MHS Facilities Design Survey Other-Telephone Survey Unchanged
266844 TRICARE.mil and Health.mil Website Satisfaction Surveys Other-Web Survey Unchanged
266785 JB Charleston EFMP-Family Support Survey Other-Survey Unchanged
266321 Hill AFB Pharmacy Satisfaction Survey Other-Survey Removed
266201 Patient Navigator Pilot Survey Other-Web Survey Removed
266157 Lejeune-New River School Age Care Child Youth Programs Survey Other-Paper Survey Unchanged
265082 Domestic Abuse Victims Advocate Certification and Training Evaluation Plan (PWS 4.3) – DAVA Training Feedback Other-Survey Unchanged
264977 Marine Corps Community Services (MCCS) Market Assessment Focus Group Other-Focus Group Protocol Removed
264815 Forensic eXploitation Department Post-Mentorship Feedback Survey Other-Web Survey Unchanged
264742 West Point Band Performance Feedback Survey Other-Web Survey Removed
264491 Accredo TRICARE Specialty Pharmacy Survey Other-Telephone Survey Unchanged
264339 Department of Defense Domestic Abuse Victim Advocate (DAVA) feedback for the National Organization of Victim Advocates (NOVA) information session Other-Survey Unchanged
264228 Customer Satisfaction of Military Community Support Programs Services-Military OneSource Call Center Counseling Other-Survey Removed
264227 Customer Satisfaction of Military OneSource Call Center - Specialty Services Other-Survey Removed
264225 Customer Satisfaction of Military Community Support Programs Services-Military OneSource Call Center Support Services Other-Survey Unchanged
264046 NSA Candidate Feedback Survey Other-Survey Unchanged
263970 Military Childcare Family User Survey and Program User Survey Other-Survey Removed
263958 Customer Satisfaction of Military Community Support Programs Services-Military OneSource Call Center Special Populations Other-Survey Unchanged
263609 JPSR Office Hour Survey Other-Survey Unchanged
263501 Comment Card for soliciting feedback from people attending the Heartland Band 2023 SOUNDS of the SEASON musical production Other-Suvey Removed
263177 Forensic eXploitation Department Internal Training Feedback Survey Other-Web Survey Unchanged
263151 Matter of Balance Program Other-Interview guide Removed
263149 Mark Center LEED Transportation and Human Experience Survey Other-Survey Unchanged
262845 Enterprise Task Management Software Solution (ETMS2) Training and Customer Satisfaction Survey Other-Web Survey Unchanged
262774 Digital Front Door Virtual Health for Beneficiaries Other-Survey Unchanged
262772 WHS Customer Experience Survey Other-Survey Removed
261654 Military OneSource Call Center Feedback Other-Survey Unchanged
261210 Team Submarine (TSUB) Core Values ACT Campaign Pulse Check Survey Other-Web Survey Removed
261100 DHA J-5 Town Hall Other-Survey Unchanged
261047 Advana Contractor User Survey Other-Survey Removed
260798 Voluntary Environmental Cleanup Communication and Outreach Initiative (ECCOI) Community Member Questionnaire Other-Web Survey Unchanged
260633 PEO MLB Voice of the Customer (VoC) Survey Other-Web Survey Unchanged
260562 Customer Feedback on the Marine Corps Exchange (MCX) DoD Issued ID Card Scan Pilot Other-Survey Removed
260210 Fixed Asset Module Implementation Survey Other-Survey Instrument Removed
259730 637th Training Group Defense Language Institute English Language Center (DLIELC) Post Graduate Survey Other-Survey Removed
259622 DSCA Regional Center AM&E Program Survey Other- Unchanged
259285 DAF Applications and A1 Applications Online Feedback Surveys Other-Web Survey Removed
259122 Customer Satisfaction of Military Community Support Programs Services Other-Survey Unchanged
257940 Columbia Class Program Office (PMS 397) Professional Growth and Empowerment Event Reaction Survey Other-Web Survey Unchanged
257299 Quarterly Pentagon, Mark Center, and Suffolk Building Parking Survey Other-Screenshot Unchanged
256796 NAVSUP FLC Bahrain Foreign Workforce Climate Survey Other-Web Survey Removed
256520 Marshall Center Alumni Survey 2002-2022 Other-Web Survey Removed
256364 MilLife Learning Foresee Feedback Questionnaire Other-Survey Unchanged
256225 Columbia Class Program Office 2022 Workforce Survey Other-Web Survey Removed
255866 DISA Hosting and Compute Center (HaCC) Customer Outreach Other-Screenshots Unchanged
255803 Security Content Automation Protocol (SCAP) Compliance Checker Survey Other-Web Survey Removed
255680 Armed Services Vocational Aptitude Battery (ASVAB) Stakeholder Focus Group Study Other-Script Unchanged
255635 Mark Center Transportation Management Plan Employee Survey Other-Survey Unchanged
255612 Soliciting Feedback on U.S. Transportation Command's International Logistics Symposium Other-Survey Removed
255494 JOMIS milSuite Survey Other-Survey Unchanged
255206 Climate Literacy Pulse Check Questionnaire Other-Survey Removed
254491 DoD Forensics and Biometrics Enterprise Architecture Working Group (FBEAWG) Feedback Survey Other-Web Survey Removed
254370 A&S Communications Survey Other-Web Survey (Microsoft Forms) Unchanged
254125 Integrated Services Division (ISD) Customer Satisfaction Survey (Kiosk) Other-Kiosk Screenshot Unchanged
254121 Essence Product Survey Other-Survey Unchanged
253749 2022 Insider Threat Virtual Conference Survey Other-Web Survey Removed
253712 Customer Experience with Washington Headquarters Services Other-Survey Unchanged
253686 637th Training Group (TRG)/Defense Language Institute English Language Center (DLIELC) Graduate Survey Other-Survey Removed
253263 HMIRS Feedback Surveys Other-Web Survey Unchanged
253260 EventPLUS Program Evaluation of the Transition Assistance Program (TAP) and Yellow Ribbon Reintegration Program (YRPP) Other-Survey Unchanged
253258 BCITS Customer Satisfaction Survey Other-Survey Removed
253257 The Threat Lab/PERSEREC Core Training Evaluation Other-Survey Unchanged
253251 IPPS-A Customer Support Survey Other-Web Survey Unchanged
253237 DoD Housing Resident Satisfaction Survey Other-Survey Removed
253235 DLA Supplier Satisfaction Survey Other-Survey Unchanged
253234 CDSE eLearning End-of-Course Feedback Survey Other-Web Survey Removed
253232 CDSE Webinar Feedback Survey Other-Web Survey Removed
253231 CDSE VILT End-of-Class Feedback Survey Other-Web Survey Removed
253230 CDSE Training Application Survey Other-Web Survey Removed
253229 CDSE Supervisor Training Evaluation Survey Other-Web Survey Removed
253228 CDSE Insider Threat Awareness End-of-Course Feedback Other-Web Survrey Removed
253227 CDSE ILT End-of-Class Feedback Survey Other-Web Survey Removed
253215 $en$e Beta/Summative Testing Other-Survey Unchanged
253214 DoD Hearing Center of Excellence JHASIR Training Survey Other-Survey Unchanged
253212 DoD Hearing Center of Excellence Customer Satisfaction Survey Other-Survey Unchanged
253211 DoDEA Customer Satisfaction Survey - Teachers Other-Survey Unchanged
253210 DoDEA Customer Satisfaction Survey - Parent/Sponsor Other-Survey Unchanged
253208 Counseling on Access to Lethal Means (CALM) Annual Survey Other-Survey Unchanged
253206 DMDC Customer Satisfaction Surveys Other-Survey Unchanged
253198 Regulations Team Training Course Feedback Survey Other-Survey Unchanged
253197 DoD Office of Information Management Post-Webinar Survey Other-Survey Unchanged
253196 DoD Issuance Online Training Feedback Other-Survey Unchanged
253195 TRICARE Award Fee Provider Survey Other-Survey Unchanged
253194 Clinical Support Tools Feedback Survey Other-Survey Removed
253193 Military Health System Electronic Health Record End User Survey Other-Survey Removed
253192 DP3 Foundational Course Student Survey Other-Survey Removed
253191 Office of Military Commissions Pulse Survey Privileged Attorney Communication/Work Product Other-Survey Unchanged
253190 AFN Now Satisfaction Surveys Other-Survey Removed
253189 Executive Health Services Feedback Survey Other-Survey Removed
253188 Pharmacy Program Satisfaction Survey Other-Survey Unchanged
ICR Details
0704-0553 202505-0704-008
Active 202203-0704-006
DOD/DODDEP
Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Revision of a currently approved collection   No
Regular
Approved with change 08/27/2025
Retrieve Notice of Action (NOA) 05/28/2025
OMB approves this collection for a period of three years. To request approval of information collections under this generic approval, the Department must do the following: 1) Unless the DOD is using multiple modes of collection (e.g. paper forms and electronic submissions), provide a Generic Clearance Submission Template for each instrument; 2) If the DOD is using multiple modes of collection (e.g. paper forms and electronic submissions), the same generic clearance may be used for both instruments; 3) each Generic Clearance Submission Template must be uploaded as a Supplementary document using the naming convention that allows the public to identify the associated instrument; 4) submit no more than five Generic Submission Templates with each request.
  Inventory as of this Action Requested Previously Approved
08/31/2028 36 Months From Approved 08/31/2025
1,200,000 0 1,200,000
200,000 0 300,000
4,764,000 0 8,268,000

Executive Order 12862 directs Federal agencies to provide service to the public that matches or exceeds the best service available in the private sector. In order to work continuously to ensure that our programs are effective and meet our customers’ needs, the Department of Defense (hereafter “the Agency”) seeks to obtain OMB approval of a generic clearance to collect qualitative feedback on our service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study.

EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  
None

Not associated with rulemaking

  90 FR 620 01/06/2025
90 FR 21907 05/22/2025
No

114
IC Title Form No. Form Name
Integrated Services Division (ISD) Customer Satisfaction Survey (Kiosk)
Military Health System Electronic Health Record End User Survey
Survey of Healthcare Needs of Beneficiaries Age 65+
$en$e Beta/Summative Testing
2022 Insider Threat Virtual Conference Survey
637th Training Group (TRG)/Defense Language Institute English Language Center (DLIELC) Graduate Survey
637th Training Group Defense Language Institute English Language Center (DLIELC) Post Graduate Survey
A&S Communications Survey
AFN Now Satisfaction Surveys
Accredo TRICARE Specialty Pharmacy Survey
Advana Contractor User Survey
Air Education and Training Command (AETC) Technical Training Management System (TTMS) End of Course Survey
Air University "Final 4" Exit Survey
Air University International Officer School (IOS) Exit Surveys
Air University International Officer School (IOS) Follow-On and Site Surveys
Arlington National Cemetery Events and Ceremonies Satisfaction Survey
Arlington National Cemetery Visitor Survey
Armed Services Vocational Aptitude Battery (ASVAB) Stakeholder Focus Group Study
BCITS Customer Satisfaction Survey
CATMS Touchpoints Survey
CDAO Agile Adoption Feedback Questionnaire
CDSE ILT End-of-Class Feedback Survey
CDSE Insider Threat Awareness End-of-Course Feedback
CDSE Supervisor Training Evaluation Survey
CDSE Training Application Survey
CDSE VILT End-of-Class Feedback Survey
CDSE Webinar Feedback Survey
CDSE eLearning End-of-Course Feedback Survey
Camp Butler Youth Sports Program Surveys
Climate Literacy Pulse Check Questionnaire
Clinical Support Tools Feedback Survey
Columbia Class Program Office (PMS 397) Professional Growth and Empowerment Event Reaction Survey
Columbia Class Program Office 2022 Workforce Survey
Comment Card for soliciting feedback from people attending the Heartland Band 2023 SOUNDS of the SEASON musical production
Counseling on Access to Lethal Means (CALM) Annual Survey
Customer Experience with Washington Headquarters Services
Customer Feedback on Marine Corps Community Services (MCCS) Food and Beverage Activities
Customer Feedback on the Marine Corps Exchange (MCX) DoD Issued ID Card Scan Pilot
Customer Satisfaction Incentive Surveys
Customer Satisfaction of Military Community Support Programs Services
Customer Satisfaction of Military Community Support Programs Services
Customer Satisfaction of Military Community Support Programs Services - Military OneSource Call Center Counseling
Customer Satisfaction of Military Community Support Programs Services - Military OneSource Call Center Education and Outreach Materials
Customer Satisfaction of Military Community Support Programs Services - Military OneSource Call Center Specialty Consultations and Coaching
Customer Satisfaction of Military Community Support Programs Services – MCSP Site Visits
Customer Satisfaction of Military Community Support Programs Services-Military OneSource Call Center Counseling
Customer Satisfaction of Military Community Support Programs Services-Military OneSource Call Center Counseling
Customer Satisfaction of Military Community Support Programs Services-Military OneSource Call Center Special Populations
Customer Satisfaction of Military Community Support Programs Services-Military OneSource Call Center Support Services
Customer Satisfaction of Military OneSource Call Center - Document Translation and Language Interpretation
Customer Satisfaction of Military OneSource Call Center - Specialty Services
Customer Satisfaction of Military OneSource Call Center - Specialty Services
DAF Applications and A1 Applications Online Feedback Surveys
DAF Community Involvement Plan (CIP) Community Surveys
DAF Enlisted Training Corps (ETC) End of Course Survey
DHA J-5 Town Hall
DISA Hosting and Compute Center (HaCC) Customer Outreach
DLA Supplier Satisfaction Survey
DMDC Customer Satisfaction Surveys
DOD Survivor Symposium
DOD Survivor Symposium User Feedback Survey
DOD Survivor Symposium User Feedback Survey
DP3 Foundational Course Student Survey
DSCA Regional Center AM&E Program Survey
Department of Defense Domestic Abuse Victim Advocate (DAVA) feedback for the National Organization of Victim Advocates (NOVA) information session
Digital Front Door Virtual Health for Beneficiaries
DoD Forensics and Biometrics Enterprise Architecture Working Group (FBEAWG) Feedback Survey
DoD Hearing Center of Excellence Customer Satisfaction Survey
DoD Hearing Center of Excellence JHASIR Training Survey
DoD Housing Resident Satisfaction Survey
DoD Housing Resident Satisfaction Survey
DoD Housing Resident Satisfaction Survey
DoD Issuance Online Training Feedback
DoD Office of Information Management Post-Webinar Survey
DoD Virtual Diabetes Self-Management Education and Support (DoD DSMES) Patient Experience Feedback Survey
DoDEA Customer Satisfaction Survey - Parent/Sponsor
DoDEA Customer Satisfaction Survey - Teachers
Domestic Abuse Victims Advocate Certification and Training Evaluation Plan (PWS 4.3) – DAVA Training Feedback
Enterprise Task Management Software Solution (ETMS2) Training and Customer Satisfaction Survey
Essence Product Survey
EventPLUS Program Evaluation of the Transition Assistance Program (TAP) and Yellow Ribbon Reintegration Program (YRPP)
Executive Health Services Feedback Survey
Fixed Asset Module Implementation Survey
Forensic eXploitation Department Customer Service Feedback Survey
Forensic eXploitation Department Internal Training Feedback Survey
Forensic eXploitation Department Post-Mentorship Feedback Survey
Fresh Meat and Produce Customer Satisfaction Survey
Global Nurse Advice Line (GNAL) Wrap-Around Pilot Patient Experience Survey
HMIRS Feedback Surveys
Hearing Center of Excellence Voice of the Customer Survey
Hill AFB Pharmacy Satisfaction Survey
IPPS-A Customer Support Survey
IV Access Patient Survey
JB Charleston EFMP-Family Support Survey
JB Charleston Integrated Prevention Office Training Feedback Surveys
JOMIS milSuite Survey
JPSR Office Hour Survey
Laboratory Patient Satisfaction Survey
Lejeune-New River School Age Care Child Youth Programs Survey
MCCS Lejeune-New River Race Event Survey
MCRDSD Behavioral Health Programs Feedback Surveys
MHS Facilities Design Survey
Marine Corps Community Services (MCCS) Market Assessment Focus Group
Marine Corps Exchange (MCX) Main Store Feedback Survey
Marine Corps Exchange (MCX) Main Store Feedback Survey
Marine Corps Exchange (MCX) Marine Mart Customer Feedback Survey
Marine Corps Recruiting Depot (MCRD) San Diego Spouses Survey for MCFTB Event Planning Improvement
Marine Corps Systems Command (MARCORSYSCOM) Vendor Survey
Mark Center LEED Transportation and Human Experience Survey
Mark Center Transportation Management Plan Employee Survey
Marshall Center Alumni Survey 2002-2022
Matter of Balance Program
MilLife Learning Foresee Feedback Questionnaire
Military Childcare Family User Survey and Program User Survey
Military Community Outreach Feedback Form
Military Community Outreach Feedback Survey
Military Health System Electronic Health Record End User Survey
Military OneSource Call Center Feedback
Military OneSource Triage Experience Survey
Military OneSource Triage Experience Survey
NAVSUP FLC Bahrain Foreign Workforce Climate Survey
NSA Candidate Feedback Survey
National Domestic Violence Hotline Collaboration with Family Advocacy Program Pilot-Pilot Site Personnel
National Resource Directory Survey
National Security Space Institute (NSSI) End of Course Survey
Naval Hospital Rota Access to Care Survey
Nurse Advice Line Patient Experience Survey
Office of Military Commissions Pulse Survey Privileged Attorney Communication/Work Product
PEO MLB Voice of the Customer (VoC) Survey
Patient Experience Informal Interviews
Patient Navigator Pilot Survey
Pharmacy Patient Satisfaction Survey
Pharmacy Patient Satisfaction Survey
Pharmacy Program Satisfaction Survey
Public Health Messaging Survey
Pulse User Feedback Survey
Quarterly Pentagon, Mark Center, and Suffolk Building Parking Survey
Radiology Patient Satisfaction Survey
Regulations Team Training Course Feedback Survey
Security Content Automation Protocol (SCAP) Compliance Checker Survey
Security Training ILT End-of-Course Feedback Survey
Security Training Learning Evaluation Survey
Security Training VILT End-of-Course Feedback Survey
Security Training Webinar Feedback Survey
Security Training eLearning End-of-Course Feedback Survey
Soliciting Feedback on U.S. Transportation Command's International Logistics Symposium
TRICARE Award Fee Provider Survey
TRICARE Competitive Plans Demonstration (CPD) Beneficiary Satisfaction Surveys
TRICARE.mil and Health.mil Website Satisfaction Surveys
Team Submarine (TSUB) Core Values ACT Campaign Pulse Check Survey
The Threat Lab/PERSEREC Core Training Evaluation
Tier 1, 2 and 3 Helpdesk Customer Satisfaction Feedback Survey
Tinker Air Force Base Provisioning Conference Satisfaction Survey
Tulsa District Boater and Stakeholder Feedback Surveys
USMC Behavioral Programs Standardized Satisfaction Survey
USMC SAPR Services Satisfaction Survey
User feedback from the DOD Survivor Symposium
Voluntary Environmental Cleanup Communication and Outreach Initiative (ECCOI) Community Member Questionnaire
WHS Customer Experience Survey
West Point Band Performance Feedback Survey
West Point Band Performance Feedback Survey
dha.mil Website Satisfaction Surveys

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 1,200,000 1,200,000 0 0 0 0
Annual Time Burden (Hours) 200,000 300,000 0 -100,000 0 0
Annual Cost Burden (Dollars) 4,764,000 8,268,000 0 -3,504,000 0 0
No
Yes
Miscellaneous Actions
The overall burden to respondents has decreased due to reduction in response time.

$800,200
Yes Part B of Supporting Statement
    No
    No
No
No
No
No
Joshua Kim 571 515-0234 [email protected]

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
05/28/2025