OMB.report

Federal forms, ICRs, and supporting documents

Information Collection Request

Aviation Security Customer Satisfaction Performance Measurement Passenger Survey

ICR 201310-1652-002 · OMB 1652-0013 · Historical Active

Forms and Documents
DocumentTypeStatusAvailability
1652 0013 TSA CSI Survey Kit Examples.ppt Supplementary Document Uploaded 2014-08-15 Available
30 Day Notice.pdf Supplementary Document Uploaded 2013-10-21 Available
60 Day Notice.pdf Supplementary Document Uploaded 2013-10-21 Repair queued
1652 0013 SS Part B.doc Supporting Statement B Uploaded 2013-10-21 Available
1652 0013 SS 9252014.doc Supporting Statement A Uploaded 2014-10-08 Available
Aviation_and_Transportation_Security_Act_ATSA_Public_Law_107_1771.pdf Supplementary Document Uploaded 2006-08-23 Repair queued
IC Document Collections
IC IDCollectionTypeStatusForm
208923 Customer Satisfaction Survey Other-Survey Questions New
ICR Details
1652-0013 201310-1652-002
Historical Active 201005-1652-001
DHS/TSA
Aviation Security Customer Satisfaction Performance Measurement Passenger Survey
Revision of a currently approved collection   No
Regular
Approved with change 10/11/2014
Retrieve Notice of Action (NOA) 10/31/2013
  Inventory as of this Action Requested Previously Approved
10/31/2016 36 Months From Approved 10/31/2014
40,320 0 40,320
3,360 0 3,360
0 0 0
This airport survey represents an important part of TSA's efforts to collect data on customer satisfaction with TSA's aviation security procedures. TSA will use airport surveys to compute a statistically valid Customer Satisfaction Index for Aviation Operations(CSI-A)system-wide and for individual airports. TSA will also use informal airport surveys, conducted by airport staff, and focus groups for targeted measurement.
PL: Pub.L. 107 - 71 115 Stat. 597 Name of Law: Aviation and Transportation Security Act
  
None
Not associated with rulemaking
  78 FR 32416 05/30/2013
78 FR 46594 08/01/2013
No
1
IC Title Form No. Form Name
Customer Satisfaction Survey
  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 40,320 40,320 0 0 0 0
Annual Time Burden (Hours) 3,360 3,360 0 0 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No
$400,000
Yes Part B of Supporting Statement
No
No
No
No
Uncollected
Joanna Johnson 571 227-3651 [email protected]
  No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
10/31/2013