Due to a system error, this collection appears as an umbrella generic clearance in the database. However, this collection is more accurately a typical, non-generic, collection where all of the instruments are specified up front. Additional information collection instruments will not be requested or approved under this clearance aside from those that were approved during the initial review.
Inventory as of this Action
Requested
Previously Approved
04/30/2022
36 Months From Approved
04/30/2019
9,600
0
9,600
800
0
800
34
0
34
This airport survey represents an important part of TSA's efforts to collect data on customer satisfaction with TSA's aviation security procedures. TSA will use airport surveys to compute a statistically valid Customer Satisfaction Index for Aviation Operations(CSI-A)system-wide and for individual airports. TSA will also use informal airport surveys, conducted by airport staff, and focus groups for targeted measurement.
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
GPRA PLAW-111publ352.pdf
1652 0013 Aviatn Sec Cust SS Part B 11.19.2018.docx
Survey