OMB.report

Federal forms, ICRs, and supporting documents

Information Collection Request

Aviation Security Customer Satisfaction Performance Measurement Passenger Survey

ICR 201005-1652-001 · OMB 1652-0013 · Historical Active

Forms and Documents
DocumentTypeStatusAvailability
information_memo_Response to ACI-NA Comments on OMB Control Number 1652-0013 9-29-2010 v1.doc Supplementary Document Uploaded 2010-10-08 Available
ACI-NA Comments.pdf Supplementary Document Uploaded 2010-10-01 Available
Narative of Revisions.pdf Supplementary Document Uploaded 2010-05-27 Available
Aviation_Sec_ Survey Part B 9-13-10 to DHS.doc Supporting Statement B Uploaded 2010-09-15 Available
1652-0013_Survey_Supp_Stmt_Part_A1.doc Supporting Statement A Uploaded 2010-10-04 Available
Aviation_and_Transportation_Security_Act_ATSA_Public_Law_107_1771.pdf Supplementary Document Uploaded 2006-08-23 Repair queued
30 Day Notice_75FR29567_052610.pdf Supplementary Document Uploaded 2010-05-26 Available
60dy Notice 75_FR_11552_031110.pdf Supplementary Document Uploaded 2010-05-24 Repair queued
IC Document Collections
IC IDCollectionTypeStatusForm
194605 Customer Satisfaction Survey Other-Survey New
ICR Details
1652-0013 201005-1652-001
Historical Active 200801-1652-001
DHS/TSA
Aviation Security Customer Satisfaction Performance Measurement Passenger Survey
Revision of a currently approved collection   No
Regular
Approved with change 10/13/2010
Retrieve Notice of Action (NOA) 05/27/2010
  Inventory as of this Action Requested Previously Approved
10/31/2013 36 Months From Approved 10/31/2010
40,320 0 124,344
3,360 0 10,566
0 0 0
This airport survey represents an important part of TSA's efforts to collect data on customer satisfaction with TSA's aviation security procedures. TSA will use airport surveys to compute a statistically valid Customer Satisfaction Index for Aviation Operations(CSI-A)system-wide and for individual airports. TSA will also use informal airport surveys, conducted by airport staff, and focus groups for targeted measurement.
PL: Pub.L. 107 - 71 115 Stat. 597 Name of Law: Aviation and Transportation Security Act
  
None
Not associated with rulemaking
  75 FR 11552 03/11/2010
75 FR 29567 05/26/2010
No
1
IC Title Form No. Form Name
Customer Satisfaction Survey
  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 40,320 124,344 0 -84,024 0 0
Annual Time Burden (Hours) 3,360 10,566 0 -7,206 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
Yes
Miscellaneous Actions
There has been a decrease in burden due to TSA not conducting focus group or informal surveys. TSA will only be conducting information as outline in the submission of thi information collection request.
$400,000
Yes Part B of Supporting Statement
No
No
No
No
Uncollected
Joanna Johnson 571 227-3651 [email protected]
  No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
05/27/2010