OMB.report

Federal forms, ICRs, and supporting documents

Information Collection Request

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

ICR 201303-1652-001 · OMB 1652-0058 · Historical Active

Forms and Documents
DocumentTypeStatusAvailability
Form TSA Form 1303 TSA Product Feedback Survey Form and Instruction New Repair queued
Customer Service Evaluation for the Transportation Security Administration's Aviation Channeling Service Provider Program Form and Instruction New Repair queued
TSA Generic Clearance Supporting Statement.docx Supporting Statement A Uploaded 2013-03-05 Available
TSA Generic SS Part B.doc Supporting Statement B Uploaded 2013-03-05 Available
Generic Clearance 30DY (77 FR 42752).pdf Supplementary Document Uploaded 2012-08-27 Available
Generic Clearance 60DY (77 FR 28893).pdf Supplementary Document Uploaded 2012-08-27 Available
Executive Order 12862.pdf Supplementary Document Uploaded 2012-08-27 Available
IC Document Collections
IC IDCollectionTypeStatusForm
216423 TSA Product Feedback Survey Form and Instruction New
213981 Air Cargo Management Systems User Survey Other-Survey New
208121 Customer Service Evaluation for the Transportation Security Administration's Aviation Channeling Service Provider Program Form and Instruction New
ICR Details
1652-0058 201303-1652-001
Historical Active 201208-1652-003
DHS/TSA
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
New collection (Request for a new OMB Control Number)   No
Regular
Approved with change 07/03/2013
Retrieve Notice of Action (NOA) 03/07/2013
OMB approves this collection for a period of three years. To request approval of information collections under this generic approval, the agency must do the following: 1) Unless an agency is using multiple modes of collection (e.g., paper forms and electronic submissions), provide a Generic Clearance Submission Template for each Instrument; 2) If the agency is using multiple modes of collection (e.g., paper forms and electronic submissions), the same Generic Clearance Submission Template may be used for both instruments; 3) each Generic Clearance Submission Template must be uploaded as a Supplementary document using a naming convention that allows the public to identify the associated instrument; 4) submit no more than five Generic Submission Templates with each request.
  Inventory as of this Action Requested Previously Approved
07/31/2016 36 Months From Approved
94,500 0 0
33,450 0 0
0 0 0
The proposed information collection activity provides a means to gather qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration's commitment to improving service delivery.
EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  
None
Not associated with rulemaking
  77 FR 28893 05/16/2012
77 FR 42752 07/20/2012
No
  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 94,500 0 0 0 94,500 0
Annual Time Burden (Hours) 33,450 0 0 0 33,450 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No
This is a request for a new Generic Collection.
$20,000
No
No
No
No
No
Uncollected
Susan Perkins 571 227-3398 [email protected]
  No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
03/07/2013