Information Collection Request

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

ICR 201208-1652-003 · OMB 1652-0058 · Historical Inactive

Forms and Documents
DocumentTypeStatusAvailability
TSA_GC SS Part B.doc Supporting Statement B Uploaded 2012-10-18 Available
Generic_ICR_Supporting_Statement.doc Supporting Statement A Uploaded 2012-10-18 Available
Generic Clearance 30DY (77 FR 42752).pdf Supplementary Document Uploaded 2012-08-27 Available
Generic Clearance 60DY (77 FR 28893).pdf Supplementary Document Uploaded 2012-08-27 Available
Executive Order 12862.pdf Supplementary Document Uploaded 2012-08-27 Available
IC Document Collections
IC IDCollectionTypeStatusForm
ICR Details
1652-0058 201208-1652-003
Historical Inactive
DHS/TSA
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
New collection (Request for a new OMB Control Number)   No
Regular
Withdrawn 03/05/2013
Retrieve Notice of Action (NOA) 12/11/2012
  Inventory as of this Action Requested Previously Approved
36 Months From Approved
0 0 0
0 0 0
0 0 0

The proposed information collection activity provides a means to gather qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration's commitment to improving service delivery.

EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  
None

Not associated with rulemaking

  77 FR 28893 05/16/2012
77 FR 42752 07/20/2012
Yes

0

Yes
Miscellaneous Actions
No
This is a new ICR.

$20,000
No
No
No
No
No
Uncollected
Susan Perkins 571 227-3398 [email protected]

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
12/11/2012