OMB.report

Federal forms, ICRs, and supporting documents

Information Collection Request

FEMA Public Assistance Program Evaluation and Customer Satisfaction Survey

ICR 201103-1660-001 · OMB 1660-0107 · Historical Active

Forms and Documents
DocumentTypeStatusAvailability
Form FEMA Form 519-0-1 FEMA Public Assistance Program Customer Satisfaction Survey Form and Instruction Modified Available
DHS_PTA_Update_20100610_-_Final.docx Supplementary Document Uploaded 2011-06-17 Repair queued
1660-0107 Change Request 83C.pdf Justification for No Material/Nonsubstantive Change Uploaded 2011-03-31 Available
LetterPublicRequestforICRs 08-11-09_1660-0054.doc Supplementary Document Uploaded 2008-11-06 Available
PA Supporting_Statement_Part_B_1660-0170_4-18-11-New Changes.doc Supporting Statement B Uploaded 2011-04-21 Available
PA Supporting_Statement_Part A_1660-0107_4-18-11 no change in burden.doc Supporting Statement A Uploaded 2011-04-21 Repair queued
Executive Order 12861.doc Supplementary Document Uploaded 2008-10-23 Repair queued
Published 30_day FRN 1660-NW32 10-15-08.pdf Supplementary Document Uploaded 2008-10-23 Repair queued
PUBLISHED-60-Day FRN 8-6-08.pdf Supplementary Document Uploaded 2008-10-23 Available
IC Document Collections
IC IDCollectionTypeStatusForm
187122 FEMA Public Assistance Program Customer Satisfaction Survey Other-Focus Group on This Form Modified
187000 FEMA Public Assistance Program Customer Satisfaction Survey Form and Instruction Modified
ICR Details
1660-0107 201103-1660-001
Historical Active 200810-1660-007
DHS/FEMA
FEMA Public Assistance Program Evaluation and Customer Satisfaction Survey
No material or nonsubstantive change to a currently approved collection   No
Regular
Approved without change 06/17/2011
Retrieve Notice of Action (NOA) 04/25/2011
  Inventory as of this Action Requested Previously Approved
03/31/2012 03/31/2012 03/31/2012
3,360 0 3,360
1,920 0 1,920
0 0 0
The purpose of the FEMA Public Assistance Program Customer Satisfaction Survey is to measure program performance against standards for performance and customer service: measure achievement of Government Performance and Results Act (GPRA) objectivities and generally gauge and make improvements to disaster services that increase customer satisfaction and program effectiveness.
EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  
None
Not associated with rulemaking
  73 FR 152 08/06/2008
72 FR 200 10/15/2008
No
  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 3,360 3,360 0 0 0 0
Annual Time Burden (Hours) 1,920 1,920 0 0 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No
$414,940
Yes Part B of Supporting Statement
No
No
No
No
Uncollected
Nicole Bouchet 202 646-2814 [email protected]
  No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
04/25/2011