OMB.report

Federal forms, ICRs, and supporting documents

Information Collection Request

FEMA Public Assistance Program Evaluation and Customer Satisfaction Survey

ICR 200810-1660-007 · OMB 1660-0107 · Historical Active

Forms and Documents
DocumentTypeStatusAvailability
Form Focus Group FEMA Public Assistance Program Customer Satisfaction Survey Form and Instruction New Available
Form FF 90-152 FEMA Public Assistance Program Customer Satisfaction Survey Form and Instruction New Repair queued
LetterPublicRequestforICRs 08-11-09_1660-0054.doc Supplementary Document Uploaded 2008-11-06 Repair queued
Supporting Statement Part B 1660-NW32 11-02-08.doc Supporting Statement B Uploaded 2009-02-24 Repair queued
Supporting Statement 11-02-08 1660-NW32 Part A.doc Supporting Statement A Uploaded 2009-02-24 Available
Executive Order 12861.doc Supplementary Document Uploaded 2008-10-23 Available
Published 30_day FRN 1660-NW32 10-15-08.pdf Supplementary Document Uploaded 2008-10-23 Available
PUBLISHED-60-Day FRN 8-6-08.pdf Supplementary Document Uploaded 2008-10-23 Available
IC Document Collections
IC IDCollectionTypeStatusForm
187122 FEMA Public Assistance Program Customer Satisfaction Survey Form and Instruction New
187000 FEMA Public Assistance Program Customer Satisfaction Survey Form and Instruction New
ICR Details
1660-0107 200810-1660-007
Historical Active
DHS/FEMA
FEMA Public Assistance Program Evaluation and Customer Satisfaction Survey
New collection (Request for a new OMB Control Number)   No
Regular
Approved without change 03/26/2009
Retrieve Notice of Action (NOA) 02/03/2009
  Inventory as of this Action Requested Previously Approved
03/31/2012 36 Months From Approved
3,360 0 0
1,920 0 0
0 0 0
The purpose of the FEMA Public Assistance Program Customer Satisfaction Survey is to measure program performance against standards for performance and customer service: measure achievement of Government Performance and Results Act (GPRA) objectivities and generally gauge and make improvements to disaster services that increase customer satisfaction and program effectiveness.
EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  
None
Not associated with rulemaking
  73 FR 152 08/06/2008
72 FR 200 10/15/2008
No
  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 3,360 0 0 3,360 0 0
Annual Time Burden (Hours) 1,920 0 0 1,920 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
Miscellaneous Actions
No
New collection not previously on inventory.
$414,940
Yes Part B of Supporting Statement
No
Uncollected
Uncollected
Uncollected
Uncollected
Nicole Bouchet 202 646-2814 [email protected]
  No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
02/03/2009