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Federal forms, ICRs, and supporting documents

Information Collection Request

Generic Customer Satisfactions Surveys and NRC Form 671, Request for Review of a Customer Satisfaction Survey under Generic Clearance

ICR 200905-3150-004 · OMB 3150-0197 · Historical Active

Forms and Documents
DocumentTypeStatusAvailability
Form NRC-671 Generic Customer Satisfactions Surveys and NRC Form 671, Request for Review of a Customer Satisfaction Survey under Generic Clearance Form Modified Repair queued
Final SS Customer Satisfaction Survey 042309.doc Supporting Statement A Uploaded 2009-05-19 Available
Final SS Customer Satisfaction Survey 042309 Part B.doc Supporting Statement B Uploaded 2009-05-18 Repair queued
IC Document Collections
IC IDCollectionTypeStatusForm
33501 Generic Customer Satisfactions Surveys and NRC Form 671, Request for Review of a Customer Satisfaction Survey under Generic Clearance Form Modified
ICR Details
3150-0197 200905-3150-004
Historical Active 200605-3150-002
NRC
Generic Customer Satisfactions Surveys and NRC Form 671, Request for Review of a Customer Satisfaction Survey under Generic Clearance
Revision of a currently approved collection   No
Regular
Approved without change 08/03/2009
Retrieve Notice of Action (NOA) 05/19/2009
  Inventory as of this Action Requested Previously Approved
08/31/2012 36 Months From Approved 07/31/2009
1,261 0 1,770
226 0 393
0 0 0
Voluntary customer satisfaction surveys will be used to contact users of NRC services and products to determine their needs, and how the Commission can improve its services and products to better meet those needs. In addition, focus groups will be contacted to discuss questions concerning those services and products. Results from the surveys will give insight into how NRC can make its services and products cost effective, efficient, and responsive to its customer needs. Each survey will be submitted to OMB for its review.
PL: Pub.L. 83 - 703 68 STAT 919 Name of Law: Atomic Energy Act
  
None
Not associated with rulemaking
  74 FR 6661 02/10/2009
74 FR 21412 05/07/2009
No
  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 1,261 1,770 0 0 -509 0
Annual Time Burden (Hours) 226 393 0 0 -167 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No
$65,789
Yes Part B of Supporting Statement
No
Uncollected
Uncollected
No
Uncollected
Tremaine Donnell 301 415-6258 [email protected]
  No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
05/19/2009