OMB.report

Federal forms, ICRs, and supporting documents

Information Collection Request

Aviation Security Customer Satisfaction Performance Measurement Passenger Survey

ICR 200702-1652-002 · OMB 1652-0013 · Historical Active

Forms and Documents
DocumentTypeStatusAvailability
Form TSA form 409 Formal CSI-A Survey Form and Instruction New Available
Airport Surveys Supp Stmt Part B.pdf Supporting Statement B Uploaded 0000-00-00 Available
Airport Surveys Supp Stmt.pdf Supporting Statement A Uploaded 0000-00-00 Available
Combined_TSA__PP5.pdf Supplementary Document Uploaded 2006-11-03 Repair queued
1652-0013_Aviation_Security_Customer_Survey_Response (FINAL).doc Supplementary Document Uploaded 2006-11-03 Available
Aviation_and_Transportation_Security_Act_ATSA_Public_Law_107_1771.pdf Supplementary Document Uploaded 2006-08-23 Repair queued
Airport Surveys 30DY Renew (6-7-06).pdf Supplementary Document Uploaded 2006-06-07 Repair queued
Airport Surveys 60DY (3-20-06).pdf Supplementary Document Uploaded 2006-03-20 Available
IC Document Collections
IC IDCollectionTypeStatusForm
178803 Focus Groups Instruction New
178802 Informal Airport Survey Other-List of potential survey questions New
178801 Formal CSI-A Survey Form and Instruction New
ICR Details
1652-0013 200702-1652-002
Historical Active 200608-1652-002
DHS/TSA
Aviation Security Customer Satisfaction Performance Measurement Passenger Survey
Revision of a currently approved collection   No
Regular
Approved without change 05/18/2007
Retrieve Notice of Action (NOA) 02/22/2007
  Inventory as of this Action Requested Previously Approved
05/31/2010 36 Months From Approved 05/31/2007
124,344 0 124,344
10,566 0 10,566
0 0 0
This airport survey represents an important part of TSA's efforts to collect data on customer satisfaction with TSA's aviation security procedures. TSA will use airport surveys to compute a statistically valid Customer Satisfaction Index for Aviation Operations(CSI-A)system-wide and for individual airports. TSA will also use informal airport surveys, conducted by airport staff, and focus groups for targeted measurement.
PL: Pub.L. 107 - 71 115 Stat. 597 Name of Law: Aviation and Transportation Security Act
  
None
Not associated with rulemaking
  71 FR 13990 03/17/2006
71 FR 32994 06/07/2006
No
3
IC Title Form No. Form Name
Formal CSI-A Survey TSA form 409 Airport Intercept Survey
Informal Airport Survey
Focus Groups
  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 124,344 124,344 0 0 0 0
Annual Time Burden (Hours) 10,566 10,566 0 0 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No
$1,000,000
Yes Part B of Supporting Statement
No
Uncollected
Uncollected
Uncollected
Uncollected
Katrina Wawer 571 227-1995 [email protected]
  No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
02/22/2007