OMB.report

Federal forms, ICRs, and supporting documents

Information Collection Request

Aviation Security Customer Satisfaction Performance Measurement Passenger Survey

ICR 200608-1652-002 · OMB 1652-0013 · Historical Active

Forms and Documents
DocumentTypeStatusAvailability
Form 1652-0013 Formal CSI-A Survey Form Modified Available
APPENDIX A_Formal Survey.doc Supplementary Document Uploaded 2006-11-06 Repair queued
APPENDIX A_Proposed survey Qs.doc Supplementary Document Uploaded 2006-11-06 Available
TSA Focus Group Guide_CustSat.doc Supplementary Document Uploaded 2006-11-06 Available
Combined_TSA__PP5.pdf Supplementary Document Uploaded 2006-11-06 Available
1652-0013_Aviation_Security_Customer_Survey_Response (FINAL).doc Supplementary Document Uploaded 2006-11-06 Repair queued
Aviation_and_Transportation_Security_Act_ATSA_Public_Law_107_1771.pdf Supplementary Document Uploaded 2006-08-23 Available
Airport Survey Part B (FINAL 5-26-06).doc Supporting Statement B Uploaded 2006-08-18 Available
Airport Survey Supp Stmt (FINAL 5-26-06).doc Supporting Statement A Uploaded 2006-08-18 Available
Airport Surveys 30DY Renew (6-7-06).pdf Supplementary Document Uploaded 2006-08-18 Available
Airport Surveys 60DY (3-20-06).pdf Supplementary Document Uploaded 2006-08-18 Available
IC Document Collections
IC IDCollectionTypeStatusForm
45872 Aviation Customer Satisfaction Informal Survey Other-List of Questions New
45871 Aviation Customer Satisfaction Focus Groups Other-Focus Group Guide document New
20933 Formal CSI-A Survey Form Modified
ICR Details
1652-0013 200608-1652-002
Historical Active 200308-1652-001
DHS/TSA
Aviation Security Customer Satisfaction Performance Measurement Passenger Survey
Revision of a currently approved collection   No
Regular
Approved with change 11/13/2006
Retrieve Notice of Action (NOA) 08/23/2006
This ICR is approved for 3 months to allow the agency time to re-submit as a generic.
  Inventory as of this Action Requested Previously Approved
02/28/2007 36 Months From Approved 11/30/2006
124,344 0 422,000
10,566 0 35,167
0 0 0
This airport survey represents an important part of TSA's efforts to collect data on customer satisfaction with TSA's aviation security procedures. TSA will use airport surveys to compute a statistically valid Customer Satisfaction Index for Aviation Operations(CSI-A)system-wide and for individual airports. TSA will also use informal airport surveys, conducted by airport staff, for targeted measurement.
PL: Pub.L. 107 - 71 115 Stat. 597 Name of Law: Aviation and Transportation Security Act
  
None
Not associated with rulemaking
  71 FR 13989 03/20/2006
71 FR 32994 06/07/2006
No
  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 124,344 422,000 0 -297,656 0 0
Annual Time Burden (Hours) 10,566 35,167 0 -24,601 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
Miscellaneous Actions
Yes
Miscellaneous Actions
The hour burden has changed from the last submission because of a program change. The number of respondents for the airport-initiated surveys has dropped from 300 to 200 per airport. Based on our experience, TSA official at most airports have the time and resources to gather only 100-200 responses per survey. The annual maximum numer of airports surveyed for the formal survey has declined from 70 to 60. Based on previous experience, the greatest number of airports that we have been able to survey in one fiscal year has been 30. Therefore, the maximum of 70 was too generous.
$1,000,000
Yes Part B of Supporting Statement
No
Uncollected
Uncollected
Uncollected
Uncollected
Katrina Wawer 571 227-1995 [email protected]
  No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
08/23/2006