OMB control number
Customer Satisfaction Surveys for Permits Online (PONL), Formulas Online (FONL), and COLAs Online
OMB 1513-0124 · TREAS/TTB.
As part of the Alcohol and Tobacco Tax and Trade Bureau's efforts to improve customer service, we survey respondents who complete and submit applications electronically using our online systems--Permits Online (PONL) for original or amended alcohol or tobacco permits, Formulas Online (FONL) for approval of certain alcohol product formulas, and COLAs Online for submission of certificates of label approval (COLAs) for alcohol beverages sold in interstate commerce. These customer satisfaction surveys assist TTB in identifying potential customer needs and problems, along with opportunities for improvements in our PONL, FONL, COLAs Online electronic application systems.
The latest form for Customer Satisfaction Surveys for Permits Online (PONL), Formulas Online (FONL), and COLAs Online expires 2026-06-30 and can be found here.
Document Name |
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Supporting Statement B |
Supporting Statement A |
OMB No. 1513-0124 Part B Supporting Statement (05-2026).docx| Extension without change of a currently approved collection | 2026-05-29 | ||
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Approved without change |
Revision of a currently approved collection | 2023-03-31 | |
|
Approved without change |
Extension without change of a currently approved collection | 2020-01-30 | |
|
Approved without change |
Revision of a currently approved collection | 2016-10-27 | |
|
Approved without change |
Extension without change of a currently approved collection | 2013-08-29 | |
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Approved without change |
Extension without change of a currently approved collection | 2010-06-29 | |
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Approved without change |
No material or nonsubstantive change to a currently approved collection | 2009-03-23 | |
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Approved without change |
No material or nonsubstantive change to a currently approved collection | 2008-04-25 | |
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Approved without change |
New collection (Request for a new OMB Control Number) | 2007-03-21 |
Original Permit Application Customer Satisfaction Survey
Federal Enterprise Architecture: General Government - Taxation Management