Customer Satisfaction Surveys for Permits Online (PONL), Formulas Online (FONL), and COLAs Online
Extension without change of a currently approved collection
No
Regular
05/29/2026
Requested
Previously Approved
36 Months From Approved
06/30/2026
18,000
18,000
3,600
3,600
0
0
As part of the Alcohol and Tobacco Tax and Trade Bureau's efforts to improve customer service, we survey respondents who complete and submit applications electronically using our online systems: Permits Online (PONL) for original or amended alcohol or tobacco permits, Formulas Online (FONL) for approval of certain alcohol product formulas, and COLAs Online for submission of certificates of label approval (COLAs) for alcohol beverages sold in interstate commerce. These customer satisfaction surveys assist the Bureau in identifying potential customer needs and problems, along with opportunities for improvements in our PONL, FONL, COLAs Online electronic application systems.
US Code:
27 USC 201
Name of Law: Federal Alcohol Administration Act
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
OMB No. 1513-0124 Part B Supporting Statement (05-2026).docx