FMC Assistance Center

OMB Control No:	ICR Reference No: 202311-3072-001
Status: Received in OIRA	Previous ICR Reference No:
Agency/Subagency: FMC	Agency Tracking No:
Title: FMC Assistance Center
Type of Information Collection: New collection (Request for a new OMB Control Number)	Common Form ICR:  No
Type of Review Request: Regular	Date Submitted to OIRA: 11/20/2023

	Requested	Previously Approved
Expiration Date	36 Months From Approved
Responses	5,000	0
Time Burden (Hours)	570	0
Cost Burden (Dollars)	35,180	0

---

Abstract: Subsection 17(a) of the Ocean Shipping Reform Act of 2022 requires that the Commission establish on their public website a webpage that allows for the submission of comments, complaints, concerns, reports of noncompliance, requests for investigation, and requests for alternative dispute resolution. The FMC Assistance Center is in support of this requirement. Additionally, it will replace the existing collection for Consumer Assistance and Dispute Resolution Services.

---

Authorizing Statute(s): PL: Pub.L. 117 - 146 17(a) Name of Law: Ocean Shipping Reform Act of 2022

Citations for New Statutory Requirements: PL: Pub.L. 117 - 146 17(a) Name of Law: Ocean Shipping Reform Act of 2022

---

Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

---

Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	88 FR 44130	07/11/2023
30-day Notice:	Federal Register Citation:	Citation Date:
	88 FR 77320	11/09/2023
Did the Agency receive public comments on this ICR? No

---

Number of Information Collection (IC) in this ICR: 2

IC Title Form No. Form Name Consumer Assistance and Dispute Resolution Intake Forms FMC-32, FMC-33 Dispute Resolution Services Request-Cargo ,   Dispute Resolution Services Request-Cruise FMC Assistance Center other than dispute resolution

---

ICR Summary of Burden

	Total Request	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	5,000	0	4,700	300	0	0
Annual Time Burden (Hours)	570	0	470	100	0	0
Annual Cost Burden (Dollars)	35,180	0	29,008	6,172	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: The amounts associated with Consumer Affairs and Dispute resolution services have decreased in levels due the agency revising the estimate of the number of filings involving forms downward to 300 per year. The remaining burden is due to the new statutory requirement under the Ocean Shipping Reform Act of 2022.

---

Annual Cost to Federal Government: $161,389

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

Agency Contact: Kristen Monaco 202 523-5789

---

Common Form ICR:  No

---

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
		(a) It is necessary for the proper performance of agency functions;
		(b) It avoids unnecessary duplication;
		(c) It reduces burden on small entities;
		(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;
		(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
		(f) It indicates the retention periods for recordkeeping requirements;
		(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:
			(i) Why the information is being collected;
			(ii) Use of information;
			(iii) Burden estimate;
			(iv) Nature of response (voluntary, required for a benefit, or mandatory);
			(v) Nature and extent of confidentiality; and
			(vi) Need to display currently valid OMB control number;
		(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.
		(i) It uses effective and efficient statistical survey methodology (if applicable); and
		(j) It makes appropriate use of information technology.
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Certification Date: 11/20/2023

---