OMB control number

FMC Assistance Center

OMB 3072-0075 · FMC.

OMB 3072-0075

Subsection 17(a) of the Ocean Shipping Reform Act of 2022 requires that the Commission establish on their public website a webpage that allows for the submission of comments, complaints, concerns, reports of noncompliance, requests for investigation, and requests for alternative dispute resolution. The FMC Assistance Center is in support of this requirement. Additionally, it will replace the existing collection for Consumer Assistance and Dispute Resolution Services.

The latest form for FMC Assistance Center expires 2027-01-31 and can be found here.

Latest Forms, Documents, and Supporting Material

Document Name
Form FMC-32 Consumer Assistance and Dispute Resolution Intake Forms Form and Instruction
Supporting Statement OSRA Section 17_2023.pdf Supporting Statement A
FMC Assistance Center other than dispute resolution Other-website mock up
Consumer Assistance and Dispute Resolution Intake Forms Form and Instruction

All Historical Document Collections

202311-3072-001

Approved without change

New collection (Request for a new OMB Control Number)

2023-11-20

OMB Details

Consumer Assistance and Dispute Resolution Intake Forms

Federal Enterprise Architecture: Transportation - Water Transportation

Form FMC-32	Dispute Resolution Services Request-Cargo	Fillable Fileable	Form and instruction
Form FMC-33	Dispute Resolution Services Request-Cruise	Fillable Fileable	Form and instruction

Review document collections for all forms, instructions, and supporting documents - including paper/printable forms.