Information Collection Request

FNS Fast Track Clearance for the Collection of Routine Customer Feedback

ICR 202311-0584-004 · OMB 0584-0611 · Active

Forms and Documents
DocumentTypeStatusAvailability
WIC CX Landscape Analysis Change Memo 2023 11 21.docx Justification for No Material/Nonsubstantive Change Uploaded 2023-11-28 Available
Fast Track Clearance SS-A 0584-0611 October 5 2022.docx Supporting Statement A Uploaded 2022-10-05 Available
Fast Track Clearance SS-B 0584-0611 8-25-2022.docx Supporting Statement B Uploaded 2022-09-21 Available
Fast Track Clearance Template 8-25-2022.docx Supplementary Document Uploaded 2022-09-15 Repair queued
IC Document Collections
IC IDCollectionTypeStatusForm
263785 WIC Participant Diaries and IDIs Other-A-1 WIC Participant Screener (English) New
263764 National Outreach Campaign WIC – In-depth Interviews among Healthcare Professionals. Other-Attachment A-1 WIC HCP IDI Screener New
262879 WIC National Outreach Campaign – In-depth Interviews (IDIs) among Healthcare Professionals Other-Attachment B-1 Confirmation Form Unchanged
262268 National Farm to School Network's (NFSN) information collection process for the Racial Equity Learning Lab Other- Unchanged
262187 WIC Customer Experience Landscape Assessment Other-Appendix C Email invitation to WIC SAs_2023 Modified
261865 FNS WIC: Usertesting.com screener for usability testing model applications with eligible participants Other-Attachment Instrument for Fast Trace Clearance for WIC Use Unchanged
260594 WIC PC Longitudinal Feasibility Survey Other-Recruitment materials - A. email to regional offices Unchanged
260173 The Evaluation of Equity in The Supplemental Nutrition Assistance Program Nutrition Education (SNAP-Ed) Service Delivery Project State and Implementing Agencies' Listening Sessions (Businesses) Other-Appendix A. SNAP-Ed Equity Project Listening Sessions Prot Unchanged
260167 The Evaluation of Equity in The Supplemental Nutrition Assistance Program Nutrition Education (SNAP-Ed) Service Delivery Project State and Implementing Agencies' Listening Sessions (S,L,T)) Other-Appendix A. SNAP-Ed Equity Project Listening Sessions Prot Unchanged
259974 Supplemental Nutrition Assistance Program Employment & Training (SNAP E&T) Program Marketing/Outreach Support: Participant & Prospective Participant Discussions Other-E&T Participant Focus Groups - Attachment A Unchanged
259435 CNPP MyPlate Focus Groups Other-Attachment A-1 Focus Group Screener by Ethnicity (English) Unchanged
259313 WIC National Outreach Campaign Formative Focus Groups Other-Attachment A-1 WIC Par Screener (English) UPDATED Unchanged
256053 Produce Safety University Nomination Form Other-Produce Safety University Nomination Form Unchanged
ICR Details
0584-0611 202311-0584-004
Active 202205-0584-002
USDA/FNS
FNS Fast Track Clearance for the Collection of Routine Customer Feedback
No material or nonsubstantive change to a currently approved collection   No
Regular
Approved without change 11/30/2023
Retrieve Notice of Action (NOA) 11/30/2023
  Inventory as of this Action Requested Previously Approved
11/30/2025 11/30/2025 11/30/2025
60,000 0 60,000
60,000 0 60,000
0 0 0

This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the agency's programs. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders it will also allow feedback to contribute directly to the improvement of program management.

EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  
None

Not associated with rulemaking

  87 FR 37814 06/24/2022
87 FR 58476 09/27/2022
No

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 60,000 60,000 0 0 0 0
Annual Time Burden (Hours) 60,000 60,000 0 0 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No
This is a revision of a currently approved information collection. The changes are an increase of responses and burden estimates. The reporting hours in this submission will increase by 30,000 burden hours and the total annual responses for reporting will increase by 30,000.

No
    No
    No
No
No
No
No
Jamia Franklin 703 305-2403 [email protected]

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
11/30/2023