Generic Clearance for the Collection of Qualitative Feedback on SBA Service Delivery

ICR 202101-3245-012 · OMB 3245-0398 · Received in OIRA

⚠️ Notice: This information collection may be outdated. More recent filings for OMB 3245-0398 can be found here:

2024-04-30 - Extension without change of a currently approved collection

Forms and Documents

Document	Type	Status	Availability
3245-0398 Supporting Statement A 1-29-2021.docx	Supporting Statement A	Uploaded 2021-01-29	Missing upstream
3245-0398 B Generic Fast Track Supporting Statement Part B_1-28-2021.docx	Supporting Statement B	Uploaded 2021-01-29	Repair queued

IC Document Collections

IC ID	Collection	Type	Status	Form
251324	Boots to Business Introduction Course Guide for Instructor Interviews	Other-B2B Interview Recruitment Email	New
251320	Boots to Business Virtual Delivery Instruction	Other-B2B Survey Requested Email	New

ICR Details

OMB Control No: 3245-0398	ICR Reference No: 202101-3245-012
Status: Received in OIRA	Previous ICR Reference No: 201905-3245-004
Agency/Subagency: SBA	Agency Tracking No:
Title: Generic Clearance for the Collection of Qualitative Feedback on SBA Service Delivery
Type of Information Collection: Revision of a currently approved collection	Common Form ICR: No
Type of Review Request: Regular	Date Submitted to OIRA: 01/29/2021

	Requested	Previously Approved
Expiration Date	36 Months From Approved	01/31/2021
Responses	1,757,450	500,000
Time Burden (Hours)	150,288	70,000
Cost Burden (Dollars)	76,288	76,288

Abstract: The information collected from the public, including our program participants and stakeholders, will help ensure users have an effective, and satisfying experience with the programs and activities offered or sponsored by the Small Business Administration. The information will provide insights into the public's perceptions, experience and expectations, and help focus attention on areas where communication, training or changes in operations might improve delivery of products or services.

Authorizing Statute(s): None

Citations for New Statutory Requirements: None

Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	85 FR 45287	07/27/2020
30-day Notice:	Federal Register Citation:	Citation Date:
	86 FR 7611	01/29/2021
Did the Agency receive public comments on this ICR? No

Number of Information Collection (IC) in this ICR: 0

ICR Summary of Burden

	Total Request	Previously Approved	Change Due to Agency Discretion
Annual Number of Responses	1,757,450	500,000	1,257,450
Annual Time Burden (Hours)	150,288	70,000	80,288
Annual Cost Burden (Dollars)	76,288	76,288	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: Based on previous 3 years of research activity

Annual Cost to Federal Government: $648,000

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination. No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination. No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

Agency Contact: Amber Chaudhry 202 205-0085 [email protected]

Common Form ICR: No