Information Collection Request

Generic Clearance for the Collection of Qualitative Feedback on SBA Service Delivery

ICR 201905-3245-004 · OMB 3245-0398 · Active

Forms and Documents
DocumentTypeStatusAvailability
Spanish Language Materials and Outreach Assessment Form and Instruction New Available
Small Business Administration Creative Concept Testing; Women's Digital Learning Platform Form and Instruction Unchanged Available
3245-0398 Justification for A Nsubstantive change 11-08-18.docx Justification for No Material/Nonsubstantive Change Uploaded 2018-11-08 Available
3245-0398 OMB Submission_Justification for Creative Testing Focus Groups 06-20-18.doc Supporting Statement A Uploaded 2018-11-08 Available
3245-0398 OMB Submission_Justification for Creative Testing Focus Groups 06-20-18.doc Supporting Statement B Uploaded 2018-11-08 Repair queued
IC Document Collections
IC IDCollectionTypeStatusForm
242892 Spanish Language Materials and Outreach Assessment Form and Instruction New
240645 SBIC WEB Users Feedback Session Other-SBIC WEB Service Development Research Questions New
239989 Outreach to and Engagement of Women by FAST and GAFC awardess (interviews) Other-Discussion Guide for FAST nd GAFC New
239758 Spanish Language Materials and Outreach Assessment Other-Veterans Invitation Letter New
235793 Small Business Administration Online Digital Learning Platform Pre-Launch Research Other-Survey Pre Launch Research Survey Modified
235475 Small Business Administration FAST Interviews Other-Owner Version Unchanged
234931 SBA Newsletter Feedback Other-Newsletter Feedback Unchanged
234557 Small Business Administration – Field Operations Customer Experience Online Survey Other-Survey Purpose Unchanged
234201 Small Business Administration Loan Operations Centers Customer Experience Online Survey Other-Satisfaction Survey Unchanged
234045 Small Business Administration Creative Concept Testing; Women's Digital Learning Platform Form and Instruction Unchanged
231865 Small Business Administration Creative Concept Testing Focus Group Other-Screener Unchanged
ICR Details
3245-0398 201905-3245-004
Active 201812-3245-003
SBA
Generic Clearance for the Collection of Qualitative Feedback on SBA Service Delivery
No material or nonsubstantive change to a currently approved collection   No
Regular
Approved without change 06/19/2019
Retrieve Notice of Action (NOA) 05/29/2019
  Inventory as of this Action Requested Previously Approved
01/31/2021 01/31/2021 01/31/2021
500,000 0 500,000
70,000 0 70,000
76,288 0 76,288

The information collected from the public, including our program participants and stakeholders, will help ensure users have an effective, and satisfying experience with the programs and activities offered or sponsored by the Small Business Administration. The information will provide insights into the public's perceptions, experience and expectations, and help focus attention on areas where communication, training or changes in operations might improve delivery of products or services.

None
None

Not associated with rulemaking

  82 FR 44865 09/26/2017
82 FR 59204 12/14/2017
No

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 500,000 500,000 0 0 0 0
Annual Time Burden (Hours) 70,000 70,000 0 0 0 0
Annual Cost Burden (Dollars) 76,288 76,288 0 0 0 0
No
No
The burden increase is due to an unexpected flux in the number of Generic IC's, in which the Small Business Administration will be submitting annually.

$648,000
No
    No
    No
No
No
No
Uncollected
Amber Chaudhry 202 205-0085 [email protected]

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
05/29/2019