OMB.report

Federal forms, ICRs, and supporting documents

Information Collection Request

Agency Information Collection Activities; Proposals, Submissions, and Approvals: Improving Customer Experience Circular A-11 Section 280 Implementation

ICR 202001-0503-001 · OMB 0503-0024 · Active

Forms and Documents
DocumentTypeStatusAvailability
Web-based Customer Experience Survey on USDA Agricultural Marketing Service (AMS) Webpages Form and Instruction New Repair queued
Membership Form for network members for USDA Rural Development's Rural Workforce Innovation Network (RWIN) Form and Instruction New Repair queued
Web-based Customer Experience Survey on USDA Rural Development (RD) Webpages Form and Instruction New Available
ICR Templates for Agencies_A 11 Section 280 Improving Customer Experience_06242019.docx Supplementary Document Uploaded 2020-02-10 Repair queued
Supporting Statement B for Agencies_A 11 Section 280 Improving Customer Experience_06242019.docx Supporting Statement B Uploaded 2020-02-10 Available
Supporting Statement A for Agencies_A 11 Section 280 Improving Customer Experience_06242019_OMB.docx Supporting Statement A Uploaded 2020-04-01 Repair queued
IC Document Collections
IC IDCollectionTypeStatusForm
245167 APHIS Customer Satisfaction Trust Survey Other-Survey New
245166 APHIS Customer Satisfaction Trust Survey Other-Survey New
245010 Recreation.gov Share Your Story Contest Other-Survey New
244997 Farmer.gov Customer Experience Feedback Survey Other-Survey New
244983 FAS Customer Experience Survey Other-Survey New
244926 Web-based Customer Experience Survey on USDA Food and Nutrition Service (FNS) Webpages Other-Survey New
244919 Web-based Customer Experience Survey on National Institute of Food and Agriculture Webpages Other-Survey New
244904 Animal and Plant Health Inspection Service Customer Service Survey Other-Survey New
244815 Web-based Customer Experience Survey on USDA Agricultural Marketing Service (AMS) Webpages Form and Instruction New
244814 Membership Form for network members for USDA Rural Development's Rural Workforce Innovation Network (RWIN) Form and Instruction New
244538 Web-based Customer Experience Survey on USDA Rural Development (RD) Webpages Form and Instruction New
242753 CNPP Qualitative Nutrition Quiz Research Other-Screener New
239865 Farm to School Grantee Experience Survey Other-Survey New
239864 Farm to School Grantee Experience Survey Other-Survey New
239856 Ask USDA Contact Center Other-Survey New
239848 Tell Sonny Initiative for Customer Feedback via On-line Web Form Other-Questionnaire New
239847 FPAC Producer Customer Experience Survey Other-Survey New
ICR Details
0503-0024 202001-0503-001
Active
USDA/AgSEC
Agency Information Collection Activities; Proposals, Submissions, and Approvals: Improving Customer Experience Circular A-11 Section 280 Implementation
New collection (Request for a new OMB Control Number)   No
Regular
Approved with change 04/01/2020
Retrieve Notice of Action (NOA) 02/13/2020
To request approval of information collections under this generic approval, USDA must do the following for each individual request 1) Unless the agency is using multiple modes of collection (e.g. paper and electronic submissions), provide a generic clearance template for each submission; 2) each submission template must be uploaded as a supplementary document using a naming convention that allows the public to identify the associated instrument.
  Inventory as of this Action Requested Previously Approved
04/30/2023 36 Months From Approved
2,040,000 0 0
240,000 0 0
0 0 0
To improve the delivery of Federal services and programs and provide government-wide data on customer experience.
None
None
Not associated with rulemaking
  84 FR 49705 09/23/2019
85 FR 5367 01/30/2020
No
  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 2,040,000 0 0 2,040,000 0 0
Annual Time Burden (Hours) 240,000 0 0 240,000 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
Miscellaneous Actions
No
This is a new collection of information resulting in a program change of 240,000 burden hours.
Yes Part B of Supporting Statement
    No
    No
No
No
No
Uncollected
Ruth Brown 202 720-8958 [email protected]
  No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
02/13/2020