Agency Information Collection Activities; Proposals, Submissions, and Approvals: Improving Customer Experience Circular A-11 Section 280 Implementation

ICR 202603-0503-001 · OMB 0503-0024 · Received in OIRA

Forms and Documents

Document	Type	Status	Availability
ICR Template A11 v 4 9 2025.docx	Supplementary Document	Uploaded 2026-03-03	Available
USDA Supporting Statement B for A11 280 Renewal v 9 25 25.docx	Supporting Statement B	Uploaded 2026-03-03	Available
Supporting Statement A for Agencies_A 11 Section 280 Improving Customer Experience 2.23.2026.docx	Supporting Statement A	Uploaded 2026-03-03	Available

IC Document Collections

IC ID	Collection	Type	Status	Form

ICR Details

OMB Control No: 0503-0024	ICR Reference No: 202603-0503-001
Status: Received in OIRA	Previous ICR Reference No: 202301-0503-002
Agency/Subagency: USDA/AgSEC	Agency Tracking No:
Title: Agency Information Collection Activities; Proposals, Submissions, and Approvals: Improving Customer Experience Circular A-11 Section 280 Implementation
Type of Information Collection: Extension without change of a currently approved collection	Common Form ICR: No
Type of Review Request: Regular	Date Submitted to OIRA: 04/08/2026

	Requested	Previously Approved
Expiration Date	36 Months From Approved	04/30/2026
Responses	2,040,000	2,040,000
Time Burden (Hours)	178,750	178,750
Cost Burden (Dollars)	0	0

Abstract: To improve the delivery of Federal services and programs and provide government-wide data on customer experience.

Authorizing Statute(s): None

Citations for New Statutory Requirements: None

Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	91 FR 3410	01/27/2026
30-day Notice:	Federal Register Citation:	Citation Date:
	91 FR 17783	04/08/2026
Did the Agency receive public comments on this ICR? No

Number of Information Collection (IC) in this ICR: 0

ICR Summary of Burden

	Total Request	Previously Approved
Annual Number of Responses	2,040,000	2,040,000
Annual Time Burden (Hours)	178,750	178,750
Annual Cost Burden (Dollars)	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

Annual Cost to Federal Government:

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination. No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination. No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

Agency Contact: Levi Harrell 202 212-3968 [email protected]

Common Form ICR: No