OMB.report

Federal forms, ICRs, and supporting documents

Information Collection

Passenger Experience (WTMD-AIT, AdobeRedPax) and Customer Satisfaction Surveys (TCC and Customer Experience)

IC 241503 under ICR 201909-1652-003 · OMB 1652-0058.

Documents and Forms
Document Name
Document Type
Other-1_Screenshot WTMD
Other-2_AdobeRedPax
Other-3_TCC_Email
Other-4_TCC Phone
Other-5_TSACustExpSurvey
IC Document
IC Document
IC Document
IC Document
IC Document
Information Collection (IC) Details

View Information Collection (IC)

Passenger Experience (WTMD-AIT, AdobeRedPax) and Customer Satisfaction Surveys (TCC and Customer Experience)
 
New
 
Voluntary
 

Document Type Form No. Form Name Instrument File URL Available Electronically? Can Be Submitted Electronically? Electronic Capability
Other-5_TSACustExpSurvey 5_1652-0058 GC_TSACustExpSurvey_Svy1.docx Yes Yes Fillable Fileable
Other-1_Screenshot WTMD 1_1652-0058 GC_WTMD-AIT Survey.docx Yes Yes Fillable Fileable
Other-2_AdobeRedPax 2_1652-0058 GenIC_AdobeRedPax survey_2.5.2020.docx Yes Yes Fillable Fileable
Other-3_TCC_Email 3_1652-0058 GC_TCC CusSatisSurvey_Email Qs.pdf Yes Yes Fillable Fileable
Other-4_TCC Phone 4_1652-0058 GC_TCC CusSatisSurvey_Telephone Qs.docx Yes Yes Fillable Fileable

Homeland Security Border and Transportation Security

 

220,142 0
   
Individuals or Households
 
   100 %

  Approved Program Change Due to New Statute Program Change Due to Agency Discretion Change Due to Adjustment in Agency Estimate Change Due to Potential Violation of the PRA Previously Approved
Annual Number of Responses for this IC 220,142 0 220,142 0 0 0
Annual IC Time Burden (Hours) 4,070 0 4,070 0 0 0
Annual IC Cost Burden (Dollars) 0 0 0 0 0 0

Title Document Date Uploaded
1_Generic Application WTMD-AIT 1_1652-0058 GC_WTMD-AIT App_1.27.2020.docx 04/23/2020
2_Generic Application Adobe Red Pax 2_1652-0058 GenIC_AdobeRedPax App_1.28.2020.docx 04/29/2020
3_Generic Application TCC Email 3_1652-0058 GC_TCC CusSatisSurvey_Email App.docx 04/23/2020
4_Generic Application TCC Phone 4_1652-0058 GC_TCC CusSatisSurvey_Telephone App.docx 04/23/2020
5_Generic Application 5_1652-0058 GC_TSACustExpSurvey_App_.docx 04/23/2020
            Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.