DHS Traveler Redress Inquiry Program (DHS TRIP)

OMB Control No: 1652-0044	ICR Reference No: 201510-1652-001
Status: Historical Active	Previous ICR Reference No: 201401-1652-003
Agency/Subagency: DHS/TSA	Agency Tracking No:
Title: DHS Traveler Redress Inquiry Program (DHS TRIP)
Type of Information Collection: Revision of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved with change	Conclusion Date: 03/25/2016
Retrieve Notice of Action (NOA)	Date Received in OIRA: 10/30/2015
Terms of Clearance: 1. DHS TRIP will carefully consider results of its two customer satisfaction surveys but will not base any significant policy-change decisions solely on those results. 2. DHS TRIP will not draw statistical inferences from the results of its two customer satisfaction surveys and will not irresponsibly disseminate or misrepresent those results to external audiences.

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	03/31/2019	36 Months From Approved	03/31/2016
Responses	18,000	0	18,000
Time Burden (Hours)	15,500	0	15,250
Cost Burden (Dollars)	3,375	0	3,375

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Abstract: The Traveler Inquiry Form (TIF) is the form used to support the Traveler Redress Inquiry Program (TRIP), which will serve as a centralized intake office for traveler redress requests. After receipt, TRIP then passes the information to the relevant DHS component to process the request as appropriate (e.g., TRIP passes the form to TSA to initiate the Watch List Clearance Procedure). Individuals who feel that they have been unnecessarily subjected to additional screening, or denied or delayed boarding, or entry into or departure from the U.S. may complete the form. This form will be used by DHS to determine if there is an error in their record. This collection also serves to help DHS distinguish individuals from an actual individual on a watch list used by DHS, and it helps streamline and expedite future check-in or border crossing experiences.

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Authorizing Statute(s): US Code: 49 USC 44926 Name of Law: Transportation Appeals and Redress Process    US Code: 49 USC 44903 Name of Law: Air Transportation Security

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	80 FR 26084	05/06/2015
30-day Notice:	Federal Register Citation:	Citation Date:
	80 FR 59172	10/01/2015
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 3

IC Title Form No. Form Name DHS TRIP Survey - Initial DHS TRIP Traveler Inquiry Form Traveler Inquiry Form Traveler Inquiry Form Survey 2 - After Case Closure

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	18,000	18,000	0	0	0	0
Annual Time Burden (Hours)	15,500	15,250	0	250	0	0
Annual Cost Burden (Dollars)	3,375	3,375	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: DHS has made adjustments to the burden estimates based on actual redress requests for the majority of changes requested to the TIF. However, in April 2015, the Government undertook enhancements for a revised redress process for U.S. citizens and lawful permanent residents who have been denied boarding on a commercial aircraft because they are on the No Fly List. These changes were designed to ensure that the redress process is fair and responsive. As the changes only apply to applications from U.S. Persons (citizens or permanent residents), DHS TRIP must now differentiate between U.S. Persons and non-U.S. Persons. As a result, DHS has modified the TIF to include a new field requesting whether one is a U.S. Person or non-U.S. Person as well as requiring respondents to provide their place of birth. While a program change, DHS notes that supplying this information should not impact the TIF burden estimates.

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Annual Cost to Federal Government: $513,210

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

Agency Contact: Christina Walsh 571 227-2062 [email protected]

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
		(a) It is necessary for the proper performance of agency functions;
		(b) It avoids unnecessary duplication;
		(c) It reduces burden on small entities;
		(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;
		(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
		(f) It indicates the retention periods for recordkeeping requirements;
		(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:
			(i) Why the information is being collected;
			(ii) Use of information;
			(iii) Burden estimate;
			(iv) Nature of response (voluntary, required for a benefit, or mandatory);
			(v) Nature and extent of confidentiality; and
			(vi) Need to display currently valid OMB control number;
		(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.
		(i) It uses effective and efficient statistical survey methodology (if applicable); and
		(j) It makes appropriate use of information technology.
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Certification Date: 10/30/2015

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