The Traveler Inquiry Form (TIF) is the form used to support the Traveler Redress Inquiry Program (TRIP), which will serve as a centralized intake office for traveler redress requests. After receipt, TRIP then passes the information to the relevant DHS component to process the request as appropriate (e.g., TRIP passes the form to TSA to initiate the Watch List Clearance Procedure). Individuals who feel that they have been unnecessarily subjected to additional screening, or denied or delayed boarding, or entry into or departure from the U.S. may complete the form. This form will be used by DHS to determine if there is an error in their record. This collection also serves to help DHS distinguish individuals from an actual individual on a watch list used by DHS, and it helps streamline and expedite future check-in or border crossing experiences.
US Code:
49 USC 44926
Name of Law: Transportation Appeals and Redress Process
US Code:
49 USC 44903
Name of Law: Air Transportation Security
As a result of the UX, TSA adjusted the average time burden to complete the online application from 60 to 30 minutes and made minor edits to the application. In addition, TSA revised the two surveys, resulting in an additional burden change. For the initial survey, the burden changed from 10 minutes to 5 minutes. For the second survey, the burden changed from 5 minutes to 2 minutes. Lastly, TSA adjusted the percentage of applicants who send the applications to DHS TRIP via standard mail from 20 percent to 1 percent, moving the cost burden from $14,490 to $1,261.
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.