Information Collection Request

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery - APHIS

ICR 201508-0579-004 · OMB 0579-0377 · Historical Active

Forms and Documents
DocumentTypeStatusAvailability
Form VS 1-10A Federal Select Agent Program Customer Satisfaction Survey - Business Form New Available
2015 Part B.docx Supporting Statement B Uploaded 2015-08-18 Available
2015 APHIS 71.xls Supplementary Document Uploaded 2015-08-18 Repair queued
Generic Clearance Submission Template Final.doc Supplementary Document Uploaded 2011-07-24 Available
2015 Part A.docx Supporting Statement A Uploaded 2015-08-18 Available
IC Document Collections
IC IDCollectionTypeStatusForm
233227 NAHMS Feedlot Cattle Health, Antimicrobial Use and Stewardship Study Needs Assessmet Other-Survey New
232999 Public Service Announcement/Messaging Survey for Virulent Newcastle Disease Other-Script for verbal communication New
229797 NAHMS Swine 2020 Needs Assessment - State, Local, and Tribal Governments Other-needs assessment survey New
229753 NAHMS Swine 2020 Needs Assessment - Private Sector Other-needs assessment survey New
228544 Customer Satisfaction Survey; Pet Bird Qurantine Business Process Improvement Project Instruction New
218060 APHIS Events Registry - Federal Government New
218059 APHIS Events Registry - State New
218021 APHIS Events Registry - Private Sector New
218020 Internet Survey "Your Thoughts on the National Veterinary Accreditation Program Reference Guide" - Private Sector/Business Other-Survey New
218019 ePermits Applicant Satisfaction Survey - Individuals Other-survey New
218018 ePermits Applicant Satisfaction Survey - Private Sector Other-survey New
218017 USDA-APHIS-Animal Care Online Complaint - Private Sector Other-Online Complaint New
218016 USDA-APHIS-Animal Care Online Compliant - Individuals Other-Compliant Card New
218015 USDA APHIS PPQ (Texas) Customer Satisfaction Survey Other-survey New
218014 Highly Pathogenic Avian Influenza (HPAI) Emergency Response Responder Feedback Survey - State Other-survey New
218013 Highly Pathogenic Avian Influenza (HPAI) Emergency Response Respinder Feedback Survey - Business Other-Survey New
218012 Federal Select Agent Program Customer Satisfaction Survey - Business Form New
ICR Details
0579-0377 201508-0579-004
Historical Active 201303-0579-001
USDA/APHIS
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery - APHIS
Extension without change of a currently approved collection   No
Regular
Approved without change 11/06/2015
Retrieve Notice of Action (NOA) 08/31/2015
To request approval of information collections under this generic approval, the agency must do the following: 1) Unless an agency is using multiple modes of collection (e.g., paper forms and electronic submissions), provide a Generic Clearance Submission Template for each Instrument; 2) If the agency is using multiple modes of collection (e.g., paper forms and electronic submissions), the same Generic Clearance Submission Template may be used for both instruments; 3) each Generic Clearance Submission Template must be uploaded as a Supplementary document using a naming convention that allows the public to identify the associated instrument; 4) submit no more than five Generic Submission Templates with each request.¿
  Inventory as of this Action Requested Previously Approved
11/30/2018 36 Months From Approved 11/30/2015
70,000 0 70,000
17,500 0 17,500
0 0 0

This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.

EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  
None

Not associated with rulemaking

  80 FR 31569 06/03/2015
80 FR 167 08/28/2015
Yes

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 70,000 70,000 0 0 0 0
Annual Time Burden (Hours) 17,500 17,500 0 0 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No

Yes Part B of Supporting Statement
No
No
No
No
Uncollected
Kimberly Hardy 301 851-2727 [email protected]

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
08/31/2015