OMB.report

Federal forms, ICRs, and supporting documents

Information Collection Request

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery - APHIS

ICR 201303-0579-001 · OMB 0579-0377 · Historical Active

Forms and Documents
DocumentTypeStatusAvailability
Form VS 1-10A Federal Select Agent Program Customer Satisfaction Survey Form New Available
Part B.docx Supporting Statement B Uploaded 2013-04-10 Available
APHIS 71.xls Supplementary Document Uploaded 2013-04-01 Available
Generic Clearance Submission Template Final.doc Supplementary Document Uploaded 2011-07-24 Available
Part A.docx Supporting Statement A Uploaded 2013-04-01 Available
IC Document Collections
IC IDCollectionTypeStatusForm
217904 Federal Select Agent Program Customer Satisfaction Survey Form New
210421 Travel Outreach Site Intercept Survey Other-Survey Template New
208658 USDA-APHIS-Animal Care Online Complaint Other-online informaiton submittion New
208376 ePermits Appliant Satisfaction Survey Other-survey New
ICR Details
0579-0377 201303-0579-001
Historical Active 201104-0579-005
USDA/APHIS
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery - APHIS
Revision of a currently approved collection   No
Regular
Approved with change 08/16/2013
Retrieve Notice of Action (NOA) 04/10/2013
OMB approves this collection for a period of two years. To request approval of information collections under this generic approval, the agency must do the following: 1) Unless an agency is using multiple modes of collection (e.g., paper forms and electronic submissions), provide a Generic Clearance Submission Template for each Instrument; 2) If the agency is using multiple modes of collection (e.g., paper forms and electronic submissions), the same Generic Clearance Submission Template may be used for both instruments; 3) each Generic Clearance Submission Template must be uploaded as a Supplementary document using a naming convention that allows the public to identify the associated instrument; 4) submit no more than five Generic Submission Templates with each request.”
  Inventory as of this Action Requested Previously Approved
08/31/2015 36 Months From Approved 07/31/2014
70,000 0 1,000
17,500 0 250
0 0 0
This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.
EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  
None
Not associated with rulemaking
  77 FR 154 08/09/2012
78 FR 69 04/10/2013
No
  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 70,000 1,000 0 0 69,000 0
Annual Time Burden (Hours) 17,500 250 0 0 17,250 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No
Yes Part B of Supporting Statement
No
No
No
No
Uncollected
Celeste Sickles 301-734-7477 [email protected]
  No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
04/10/2013