OMB.report

Federal forms, ICRs, and supporting documents

Information Collection Request

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

ICR 201404-3206-003 · OMB 3206-0257 · Historical Active

Forms and Documents
DocumentTypeStatusAvailability
Fast track request USAJobs 2014.pdf Justification for No Material/Nonsubstantive Change Uploaded 2014-05-01 Available
fast-track-PRA-submission-short-form (2).doc Justification for No Material/Nonsubstantive Change Uploaded 2014-04-24 Available
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery Part B.doc Supporting Statement B Uploaded 2011-10-13 Repair queued
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery Part A update.pdf Supporting Statement A Uploaded 2011-11-28 Available
IC Document Collections
IC IDCollectionTypeStatusForm
211389 USAJOBS and USA Staffing Joint usability testing session Instruction New
ICR Details
3206-0257 201404-3206-003
Historical Active 201110-3206-001
OPM
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
No material or nonsubstantive change to a currently approved collection   No
Regular
Approved without change 07/14/2014
Retrieve Notice of Action (NOA) 04/24/2014
  Inventory as of this Action Requested Previously Approved
11/30/2014 11/30/2014 11/30/2014
691,631 0 691,631
119,394 0 119,394
0 0 0
The activities under this clearance may involve samples of self-selected customers, as well as convenience samples, and quota samples, with respondents selected either to cover a broad range of customers or to include specific characteristics related to certain products or services. Results will not be used to make statements representative of the universe of study, to produce statistical descriptions (careful, repeatable measurements), or to generalize the data beyond the scope of the sample. The specific sample planned for each individual collection and the method for soliciting participation will be described fully in each collection request. Qualitative surveys are tools used by program managers to change or improve programs, products, or services. The accuracy, reliability, and applicability of the results of these surveys are adequate for their purpose. The samples associated with this collection are not subjected to the same scrutiny as scientifically drawn samples where estimates are published or otherwise released to the public.
EO: EO 12862 Name/Subject of EO: SETTING CUSTOMER SERVICE STANDARDS
  
None
Not associated with rulemaking
  76 FR 9819 02/22/2011
76 FR 22937 04/25/2011
No
1
IC Title Form No. Form Name
USAJOBS and USA Staffing Joint usability testing session
  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 691,631 691,631 0 0 0 0
Annual Time Burden (Hours) 119,394 119,394 0 0 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No
This is a new effort created by OMB to streamline service delivery to customers.
$2,000
Yes Part B of Supporting Statement
No
No
No
No
Uncollected
Steve Pierce 202 606-2560 [email protected]
  No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
04/24/2014