Information Collection Request

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

ICR 201603-3206-005 · OMB 3206-0257 · Historical Inactive

Forms and Documents
DocumentTypeStatusAvailability
Fast-Track-PRA-submission-Online Registration Form.pdf Justification for No Material/Nonsubstantive Change Uploaded 2016-03-18 Available
Online Registration Form.docx Supplementary Document Uploaded 2016-03-18 Available
2014-27953 30 Day Notice.pdf Supplementary Document Uploaded 2014-11-25 Repair queued
2014-21712 60 Day Notice.pdf Supplementary Document Uploaded 2014-11-25 Available
Fast track request USAJobs 2014.pdf Justification for No Material/Nonsubstantive Change Uploaded 2014-05-01 Available
fast-track-PRA-submission-short-form (2).doc Justification for No Material/Nonsubstantive Change Uploaded 2014-04-24 Repair queued
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery Part B.doc Supporting Statement B Uploaded 2014-11-25 Available
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery Part A.docx Supporting Statement A Uploaded 2014-11-25 Available
IC Document Collections
IC IDCollectionTypeStatusForm
216706 Acquisition 360 Surveys Other-Survey Unchanged
ICR Details
3206-0257 201603-3206-005
Historical Inactive 201411-3206-002
OPM
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
No material or nonsubstantive change to a currently approved collection   No
Regular
Improperly submitted and continue 05/13/2016
Retrieve Notice of Action (NOA) 03/18/2016
  Inventory as of this Action Requested Previously Approved
03/31/2018 03/31/2018 03/31/2018
691,631 0 691,631
119,394 0 119,394
0 0 0

The activities under this clearance may involve samples of self-selected customers, as well as convenience samples, and quota samples, with respondents selected either to cover a broad range of customers or to include specific characteristics related to certain products or services. Results will not be used to make statements representative of the universe of study, to produce statistical descriptions (careful, repeatable measurements), or to generalize the data beyond the scope of the sample. The specific sample planned for each individual collection and the method for soliciting participation will be described fully in each collection request. Qualitative surveys are tools used by program managers to change or improve programs, products, or services. The accuracy, reliability, and applicability of the results of these surveys are adequate for their purpose. The samples associated with this collection are not subjected to the same scrutiny as scientifically drawn samples where estimates are published or otherwise released to the public.

EO: EO 12862 Name/Subject of EO: SETTING CUSTOMER SERVICE STANDARDS
  
None

Not associated with rulemaking

  79 FR 54753 09/12/2014
79 FR 70224 11/25/2014
No

1
IC Title Form No. Form Name
Acquisition 360 Surveys

Yes
Miscellaneous Actions
No
Web based Online Registration Form allows engagement with public stakeholders during training and seminars .

$2,000
Yes Part B of Supporting Statement
No
No
No
No
Uncollected
Charles Conyers 202 606-0125 [email protected]

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
03/18/2016