Information Collection Request

Generic Clearance for Data User and Customer Evaluation Surveys

ICR 201403-0607-004 · OMB 0607-0760 · Historical Active

Forms and Documents
DocumentTypeStatusAvailability
Form Focus Group Discus Economic Census Round 3 Focus Group Discussion Form and Instruction New Available
Form American Community American Community Survey Customer Feedback Form and Instruction New Available
Form ITMD Customer Sati International Trade Management Division's FY 2016 Customer Service Survey Form New Available
Form EMD Customer Servi Economic Management Division (EMD) Customer Service Survey Form and Instruction New Available
Form Census Information Census Information Center (CIC) Program Annual Report Form and Instruction New Repair queued
Form State Data Center State Data Center (SDC) 2016 Annual Report Form New Available
Form Focus Group Guide 2017 Economic Census Messaging Form New Repair queued
Form Statistics in Scho Statistics in Schools Logo and Tagline Form New Available
Form Alteryx Feedback S Alteryx Feedback Survey Form Removed Available
Form CSM System Satisfa Customer Services Management System Satisfaction Survey & Field Training Events Satisfaction Survey Form Removed Available
Form Survey of U.S. Cen American FactFinder Beta Site Testing Survey Form Removed Repair queued
Form AES Support Servic Automated Export System Support Services Customer Satisfaction Survey Form Removed Available
Form CIC Annual Report Census Information Center (CIC) Annual Report Form Removed Repair queued
Form ACS Federal Data U ACS Federal Data Users Workshop Feedback Comment Card Form Removed Available
Form Training Web Site Training Web Site Customer Survey Form Removed Available
omb_clearance_template.docx Supplementary Document Uploaded 2014-07-23 Available
previouscustsats.xlsx Supplementary Document Uploaded 2014-03-12 Repair queued
supporting statement part B.docx Supporting Statement B Uploaded 2014-03-12 Available
supporting statement part A.docx Supporting Statement A Uploaded 2014-03-12 Available
IC Document Collections
IC IDCollectionTypeStatusForm
224453 Economic Census Round 3 Focus Group Discussion Form and Instruction New
222783 American Community Survey Customer Feedback Form and Instruction New
222595 International Trade Management Division's FY 2016 Customer Service Survey Form New
222449 Economic Management Division (EMD) Customer Service Survey Form and Instruction New
222407 Census Information Center (CIC) Program Annual Report Form and Instruction New
222171 State Data Center (SDC) 2016 Annual Report Form New
218578 2017 Economic Census Messaging Form New
218427 Statistics in Schools Logo and Tagline Form New
217025 Generic Clearance For Data User Customer Evaluation Surveys - WBA Other-Focuc Group Discussion Outline - Businesses New
216459 ACS Data Users Conference and Workshop Evaluation Forms Other-Conference Evaluation Form New
215872 American Community Survey Data Users Group Member Survey Other-ACS Data Users Group Survey New
210196 Various Customer Feedback Activities Other-ACS Messaging -- Key Informant Interviews Enclosure 1 Removed
206226 Various Customer Feedback Activities Other-2012 Economic Census Focus Groups - Recruitment Questionna Removed
205280 Alteryx Feedback Survey Form Removed
204930 Customer Services Management System Satisfaction Survey & Field Training Events Satisfaction Survey Form Removed
204170 American FactFinder Beta Site Testing Survey Form Removed
203892 Automated Export System Support Services Customer Satisfaction Survey Form Removed
202326 Training Evaluations & Foreign Trade Webinar Survey Other-Training Evaluations -- Enclosure 1 Removed
202001 Census Information Center (CIC) Annual Report Form Removed
200940 ACS Program Review - Stakeholder Feedback Form Other-ACS Program Review - Informational Webpage Removed
198314 ACS Federal Data Users Workshop Feedback Comment Card Form Removed
198174 Training Web Site Customer Survey Form Removed
197383 CALL Team Customer Survey Other-questionnaire Removed
196144 Various Customer Surveys Other-ACS Redesigned Website Instrument Removed
ICR Details
0607-0760 201403-0607-004
Historical Active 201010-0607-001
DOC/CENSUS
Generic Clearance for Data User and Customer Evaluation Surveys
Extension without change of a currently approved collection   No
Regular
Approved with change 07/23/2014
Retrieve Notice of Action (NOA) 05/09/2014
  Inventory as of this Action Requested Previously Approved
07/31/2017 36 Months From Approved 07/31/2014
30,000 0 24,000
15,000 0 12,000
0 0 0

The Census Bureau is requesting an extension of the generic clearence to conduct customer satisfaction research which may be in the form of mailed or electronic questionnaires and focus groups or personal interviews to help it to continue its customer-focus and effective improvements to the quality of Census Bureau products and services. The Census Bureau provides OMB with a copy of questionnaires and materials in advance of any data collection activity.

EO: EO 12862 Name/Subject of EO: null
  
None

Not associated with rulemaking

  78 FR 69643 11/20/2013
79 FR 26710 05/09/2014
Yes

11
IC Title Form No. Form Name
Training Evaluations & Foreign Trade Webinar Survey
Census Information Center (CIC) Annual Report CIC Annual Report CIC Annual Report
Automated Export System Support Services Customer Satisfaction Survey AES Support Services Customer Satisfaction Survey AES Support Services Customer Satisfaction Survey
Alteryx Feedback Survey Alteryx Feedback Survey Alteryx Feedback Survey
Economic Management Division (EMD) Customer Service Survey EMD Customer Service Survey, EMD customer service survey EMD Customer Service Survey (Revised) ,   EMD customer service survey
2017 Economic Census Messaging Focus Group Guide, Screener Focus Group Guide ,   Screener
Training Web Site Customer Survey Training Web Site Satisfaction Survey Training Web Site Satisfaction Survey
International Trade Management Division's FY 2016 Customer Service Survey ITMD Customer Satisfaction ITMD Customer Satisfaction
ACS Federal Data Users Workshop Feedback Comment Card ACS Federal Data Users Workshop Feedback Comment C ACS Federal Data Users Workshop Feedback Comment Card
CALL Team Customer Survey
Various Customer Surveys
Generic Clearance For Data User Customer Evaluation Surveys - WBA
Census Information Center (CIC) Program Annual Report Census Information Center (CIC) Program Annual Rep Census Information Center (CIC) Program Annual Report
American Community Survey Customer Feedback American Community Survey Customer Feedback , American Community Survey Customer Feedback , American Community Survey Customer Feedback American Community Survey Customer Feedback ,   American Community Survey Customer Feedback ,   American Community Survey Customer Feedback
State Data Center (SDC) 2016 Annual Report State Data Center (SDC) 2016 Annual Report State Data Center (SDC) 2016 Annual Report
Economic Census Round 3 Focus Group Discussion Focus Group Discussion Outline Focus Group Discussion Outline
ACS Data Users Conference and Workshop Evaluation Forms
American Community Survey Data Users Group Member Survey
ACS Program Review - Stakeholder Feedback Form
American FactFinder Beta Site Testing Survey Survey of U.S. Census Bureau's AFF Enhancements Survey of U.S. Census Bureau's AFF Enhancements
Various Customer Feedback Activities CIC Feedback Survey - Questionnaire, SDC Feedback Survey - Questionnaire CIC Feedback Survey - Questionnaire ,   SDC Feedback Survey - Questionnaire
Various Customer Feedback Activities
Customer Services Management System Satisfaction Survey & Field Training Events Satisfaction Survey CSM System Satisfaction Survey , Field Training Events Satisfaction Survey CSM System Satisfaction Survey ,   Field Training Events Satisfaction Survey
Statistics in Schools Logo and Tagline Statistics in Schools Logo and Tagline Questionnai Statistics in Schools Logo and Tagline Questionnai

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 30,000 24,000 0 6,000 0 0
Annual Time Burden (Hours) 15,000 12,000 0 3,000 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
Miscellaneous Actions
No
Expecting increased activity under generic clearance during upcoming three years.

$25,000
Yes Part B of Supporting Statement
No
No
No
No
Uncollected
Rebecca Vilky 301 763-2162

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
05/09/2014