Information Collection Request

Generic Clearance for Data User and Customer Evaluation Surveys

ICR 201010-0607-001 · OMB 0607-0760 · Historical Active

IC Document Collections
IC IDCollectionTypeStatusForm
210196 Various Customer Feedback Activities Other-ACS Messaging -- Deliberative Focus Groups Enclosure 1 New
206226 Various Customer Feedback Activities Other-2012 Economic Census Focus Groups - Recruitment Questionna New
205280 Alteryx Feedback Survey Form New
204930 Customer Services Management System Satisfaction Survey & Field Training Events Satisfaction Survey Form New
204170 American FactFinder Beta Site Testing Survey Form New
203892 Automated Export System Support Services Customer Satisfaction Survey Form New
202326 Training Evaluations & Foreign Trade Webinar Survey Other-Training Evaluations -- Enclosure 1 New
202001 Census Information Center (CIC) Annual Report Form New
200940 ACS Program Review - Stakeholder Feedback Form Other-ACS Program Review - Informational Webpage New
198314 ACS Federal Data Users Workshop Feedback Comment Card Form New
198174 Training Web Site Customer Survey Form New
197383 CALL Team Customer Survey Other-questionnaire New
196144 Various Customer Surveys Other-ACS Redesigned Website Instrument New
ICR Details
0607-0760 201010-0607-001
Historical Active 200902-0607-001
DOC/CENSUS
Generic Clearance for Data User and Customer Evaluation Surveys
Extension without change of a currently approved collection   No
Regular
Approved with change 02/02/2011
Retrieve Notice of Action (NOA) 10/29/2010
  Inventory as of this Action Requested Previously Approved
02/28/2014 36 Months From Approved 02/28/2011
24,000 0 24,000
12,000 0 12,000
0 0 0

The Census Bureau is requesting an extension of the generic clearence to conduct customer satisfaction research which may be in the form of mailed or electronic questionnaires and focus groups or personal interviews to help it to continue its customer-focus and effective improvements to the quality of Census Bureau products and services. The Census Bureau provides OMB with a copy of questionnaires and materials in advance of any data collection activity.

EO: EO 12862 Name/Subject of EO: null
  
None

Not associated with rulemaking

  75 FR 38775 07/06/2010
75 FR 62761 10/13/2010
Yes

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 24,000 24,000 0 0 0 0
Annual Time Burden (Hours) 12,000 12,000 0 0 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No

$20,000
Yes Part B of Supporting Statement
No
No
No
No
Uncollected
Joanne Dickinson 3017634094

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
10/22/2010