OMB.report

Federal forms, ICRs, and supporting documents

Information Collection Request

Information Technology Services Survey Portal Customer Satisfaction Assessment (formerly COMPASS Portal Customer Satisfaction Assessment)

ICR 201210-2126-002 · OMB 2126-0042 · Historical Active

Forms and Documents
DocumentTypeStatusAvailability
Form MCSA-5845 Information Technology Services Portal Customer Satisfaction Assessment Form Modified Available
PRA-2126-0042.Portal User Satisfaction Survey Results (September 2011) - Revised.pdf Supplementary Document Uploaded 2012-12-20 Available
PRA-2126-0042.Screen Shot 1.090612.pdf Supplementary Document Uploaded 2012-12-20 Available
PRA-2126-0042-30dayFR.PUB.122012.pdf Supplementary Document Uploaded 2012-12-20 Available
PRA-2126-0042-60dayFR.PUB.082912.pdf Supplementary Document Uploaded 2012-12-20 Available
PRA-2126-0042.SS.PartA.Use.121712.KS.MKdoc.doc Supporting Statement A Uploaded 2012-12-20 Available
PRA-2126-0042 SS PartB Use 110812 KS.doc Supporting Statement B Uploaded 2012-11-08 Available
PRIVACY ACT OF 1974, 5 U.S.C. 552a -- As Amended.doc Supplementary Document Uploaded 2009-09-08 Repair queued
E-Gov Act of 2002.Pub L. 107-347, 116 Stat. 2899.Dec17 2002.pdf Supplementary Document Uploaded 2009-09-08 Available
IC Document Collections
IC IDCollectionTypeStatusForm
180249 Information Technology Services Portal Customer Satisfaction Assessment Form Modified
ICR Details
2126-0042 201210-2126-002
Historical Active 200909-2126-001
DOT/FMCSA
Information Technology Services Survey Portal Customer Satisfaction Assessment (formerly COMPASS Portal Customer Satisfaction Assessment)
Reinstatement with change of a previously approved collection   No
Regular
Approved without change 05/20/2013
Retrieve Notice of Action (NOA) 01/29/2013
  Inventory as of this Action Requested Previously Approved
05/31/2016 36 Months From Approved
3,392 0 0
283 0 0
0 0 0
This information collection will be used to assess the satisfaction of users with FMCSA's strategic decision to integrate its IT systems with its business processes to enhance the Agency's ability to save lives and to improve the safety of commercial motor vehicles.
PL: Pub.L. 107 - 347 Title II, Section 207 Name of Law: E-Government Act of 2002
  
None
Not associated with rulemaking
  77 FR 52380 08/29/2012
77 FR 75490 12/20/2012
No
  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 3,392 0 0 0 -568 3,960
Annual Time Burden (Hours) 283 0 0 0 -1,037 1,320
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No
The program adjustment decrease of 1,037 annual burden hours [283 proposed annual burden hours - 1,320 currently approved annual burden hours = -1,037] is due to a decrease of 568 estimated annual number of responses [3,960 currently approved annual responses - 3,392 proposed annual responses = 568]. This decrease reflects the use of updated information on the user community and survey response rates.
$17,600
Yes Part B of Supporting Statement
No
No
No
No
Uncollected
Katherine Sinrud 202 366-3843 [email protected]
  No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
01/29/2013