National Flood Insurance Claims Appeal Process

OMB Control No: 1660-0095	ICR Reference No: 201203-1660-006
Status: Historical Active	Previous ICR Reference No: 200911-1660-005
Agency/Subagency: DHS/FEMA	Agency Tracking No:
Title: National Flood Insurance Claims Appeal Process
Type of Information Collection: Revision of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 05/22/2013
Retrieve Notice of Action (NOA)	Date Received in OIRA: 03/28/2013
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	05/31/2016	36 Months From Approved	05/31/2013
Responses	1,055	0	900
Time Burden (Hours)	2,110	0	1,800
Cost Burden (Dollars)	464	0	0

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Abstract: The NFIP claims appeals process establishes a formal mechanism to allow policyholders to apepal the decisions of any insurance agent, adjuster, insurance company, or any FEMA employee or contractor, in cases or unsatisfactory decisions on claims, proof of loss, and loss estimates. The respondents are required to submit written appeals in writing stating the basis for their appeal and submit supporting documentation including a copy of the insurer's written denail, in whole or in part, of claims.

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Authorizing Statute(s): PL: Pub.L. 108 - 264 42 U.S.C. 4102A Name of Law: Bunning-Bereuter-Blumenauer Flood Insurance Reform Act

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	76 FR 64361	10/18/2011
30-day Notice:	Federal Register Citation:	Citation Date:
	77 FR 3482	01/24/2012
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 1

IC Title Form No. Form Name National Flood Insurance Claims Appeal Process

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	1,055	900	0	0	155	0
Annual Time Burden (Hours)	2,110	1,800	0	0	310	0
Annual Cost Burden (Dollars)	464	0	0	0	464	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: This collection has an adjustment increase in burden hours due to the number of estimated appeals that will be received to FEMA for processing. The program office also determine that there will be an annual cost to respondents for mailing appeals (postage) to FEMA for review. Therefore a program cost was estimated for this collection of information.

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Annual Cost to Federal Government: $461,885

Does this IC contain surveys, censuses, or employ statistical methods? No

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

Agency Contact: Lawann Johnson 202 646-4246 [email protected]

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
		(a) It is necessary for the proper performance of agency functions;
		(b) It avoids unnecessary duplication;
		(c) It reduces burden on small entities;
		(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;
		(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
		(f) It indicates the retention periods for recordkeeping requirements;
		(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:
			(i) Why the information is being collected;
			(ii) Use of information;
			(iii) Burden estimate;
			(iv) Nature of response (voluntary, required for a benefit, or mandatory);
			(v) Nature and extent of confidentiality; and
			(vi) Need to display currently valid OMB control number;
		(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.
		(i) It uses effective and efficient statistical survey methodology (if applicable); and
		(j) It makes appropriate use of information technology.
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Certification Date: 03/28/2013

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