The Agency has made technical changes to the package.
Inventory as of this Action
Requested
Previously Approved
08/31/2014
36 Months From Approved
12,000
0
0
2,400
0
0
0
0
0
A longitudinal survey intended to improve the quality of FEMA services that measures satisfaction with FEMA information, support, interactions with FEMA, assistance and timeliness, and help in correlation with expectations and recovery over time.
EO: EO 12862 Name/Subject of EO: Setting Customer Service Stds.
For the Program Effectiveness & Recovery Survey, the previously approved burden hours were 2208 when this was included in OMB 1660-0036. The current estimated annual hour burden is 2400 hours, resulting in an increase, program change, of 192 hours. The prior collection activity was based on 23 disasters per year. The average of the last two years increased to 30 disasters, therefore the change is due to increase in average number of disasters per year. This is now separated into a new collection for this one form.
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.