OMB control number

Disaster Assistance Customer Satisfaction Survey

OMB 3245-0370 · SBA.

OMB 3245-0370

SBA Disaster Assistance will conduct a brief survey of customers to determine their satisfaction with the services received from the Customer Service Center and the Field Operations Centers. The results will help the Agency to improve where necessary, the delivery of critical financial assistance to disaster survivors.

The latest form for Disaster Assistance Customer Satisfaction Survey expires 2028-11-30 and can be found here.

Latest Forms, Documents, and Supporting Material

Document Name
Form SBA Form 2313 Disaster Assistance Customer Satisfaction Survey Form and Instruction
Form SBA Form 2313 Disaster Assistance Customer Satisfaction Survey Form and Instruction
Small Business Act Section 7(b).pdf Supplementary Document
Supporting Statement - SBA Form 2313 (FINAL 8-25-25).docx Supporting Statement B
Supporting Statement - SBA Form 2313 (FINAL 8-25-25).docx Supporting Statement B
Supporting Statement - SBA Form 2313 (FINAL 8-25-25).docx Supporting Statement A
Supporting Statement - SBA Form 2313 (FINAL 8-25-25).docx Supporting Statement A
Disaster Assistance Customer Satisfaction Survey Form and Instruction
Disaster Assistance Customer Satisfaction Survey Form and Instruction

All Historical Document Collections

202508-3245-012	Extension without change of a currently approved collection	2025-08-29
202206-3245-009 Approved without change	Revision of a currently approved collection	2022-06-30
201903-3245-006 Approved without change	Extension without change of a currently approved collection	2019-03-29
201601-3245-001 Approved without change	Extension without change of a currently approved collection	2016-01-06
201301-3245-001 Approved without change	Extension without change of a currently approved collection	2013-01-25
200910-3245-003 Approved with change	New collection (Request for a new OMB Control Number)	2009-10-15