Information Collection Request

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

ICR 202604-3076-002 · OMB 3076-0017 · Active

Forms and Documents
DocumentTypeStatusAvailability
5-4-26 OMB No. 3076-0017 Justification for No Material-Non Substantive Change Final.docx Justification for No Material/Nonsubstantive Change Uploaded 2026-05-04 Available
7-7-25 OMB Supporting Statement A - OMB No. 3076-0017.docx Supporting Statement A Uploaded 2025-07-07 Available
7-2-25 OMB Supporting Statement B - OMB No. 3076-0017.docx Supporting Statement B Uploaded 2025-07-02 Available
ICR Details
3076-0017 202604-3076-002
Active 202506-3076-001
FMCS
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
No material or nonsubstantive change to a currently approved collection   No
Regular
Approved without change 05/04/2026
Retrieve Notice of Action (NOA) 05/04/2026
  Inventory as of this Action Requested Previously Approved
08/31/2028 08/31/2028 08/31/2028
1,518 0 1,213
75 0 60
2,400 0 2,400

The Federal Mediation and Conciliation Service (FMCS), wants to seek feedback from the public on service delivery. This notice announces our intent to submit this collection to OMB for approval and solicits comments on specific aspects for the proposed information collection. This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency’s programs. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management.

US Code: 29 USC 172 Name of Law: Labor Management Relations Act
   PL: Pub.L. 104 - 320 et seq. Name of Law: Administrative Dispute Resolution Act
  
None

Not associated with rulemaking

  90 FR 12161 03/14/2025
90 FR 23529 06/03/2025
Yes

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 1,518 1,213 0 0 305 0
Annual Time Burden (Hours) 75 60 0 0 15 0
Annual Cost Burden (Dollars) 2,400 2,400 0 0 0 0
No
No

$2,400
Yes Part B of Supporting Statement
    No
    Yes
No
No
No
No
Alisa Zimmerman 202 606-5488 [email protected]

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
05/04/2026