The Office of Flood Insurance Advocates (OFIA) advocates for the fair treatment of National Flood Insurance Program (NFIP) policyholders and property owners by providing education and guidance, identify trends that affect the public, and making recommendations for NFIP program improvements. OFIA uses the Ask the Advocate Web Form as an electronic intake instrument to gather the required data for each case.
With the elimination of the Financial Assistance/Subsidy Arrangement Notice of Acceptance, there is a decrease of 46 burden hours to this collection. With the elimination of The MPPP Agreement Receipt for Materials, there is a decrease of 125 burden hours to this collection. Those two removals net a 171 burden hour reduction.
The Ask the Advocate Web Form, FEMA Form FF-206-FY-21-121, has a slight increase of 27 burden hours due an increase in expected responses from 700 to 1,000 per year.
However, FEMA also noticed an error in ROCIS with our last revision (and current inventory) where the Total Annual Burden (56 hours) from the Supporting Statement A was entered into ROCIS as the Average Burden per Response (0.0833). This technical edit results in a burden decrease of 39,144 burden hours, offset by the increase of 27 burden hours discussed above for an overall decrease of 39,117 for this instrument.
With the elimination of two instruments providing a 171 burden hour decrease, plus the change in estimate plus corrections for the remaining instrument providing a 39,117 burden hour decrease, there is a total decrease of 39,288 burden hours to this collection.
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Form FF-206-FY-21-121 Ask the Advocate Webform
PTA, FEMA - Ask the Advocate Webform, 20240625, PRIV Final.pdf
1660-0086 - Supporting Statement A - 2025 08 22 clean.docx
Ask the Advocate Webform