Program Services Evaluation Surveys

OMB Control No: 3206-0252	ICR Reference No: 202207-3206-001
Status: Received in OIRA	Previous ICR Reference No: 202105-3206-001
Agency/Subagency: OPM	Agency Tracking No:
Title: Program Services Evaluation Surveys
Type of Information Collection: Reinstatement without change of a previously approved collection	Common Form ICR:  No
Type of Review Request: Regular	Date Submitted to OIRA: 07/15/2022

	Requested	Previously Approved
Expiration Date	36 Months From Approved
Responses	26,260	0
Time Burden (Hours)	5,345	0
Cost Burden (Dollars)	159,109	0

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Abstract: The Office of Personnel Management (OPM) leads Federal agencies in shaping human resources management (HRM) systems to effectively recruit, develop, manage and retain a high quality and diverse workforce. We need to solicit input from our customers to evaluate our program services that are citizen-centered, results-oriented and market-based. Program Services Evaluation Surveys are valuable tools to gather information about our program services so we can design and implement new ways to improve our customers satisfaction. Our customers include the general public, Federal benefit recipients, Federal agencies and Federal employees. This meets all requirements for Executive Order 12862 and OMB Memorandum 93-14. The required documents for reinstatement are submitted in this transmission.

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Authorizing Statute(s): US Code: 5 USC 1101 Name of Law: 1103(a)(5), 1104, 1302, 3301, 3302, 4702, 7701    US Code: 5 USC 1128 Name of Law: National Defense Authorization Act for Fiscal Year 2004, Public Law 108-136;

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	87 FR 31	02/15/2022
30-day Notice:	Federal Register Citation:	Citation Date:
	87 FR 83	04/29/2022
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 6

IC Title Form No. Form Name Exit Survey OA2 Exit Survey Federal Employee Viewpoint Survey OA6 Federal Employee Viewpoint Survey New Employee Survey OA5 New Employee Survey New Leaders Onboarding Assessment OA3 New Leaders Onboarding Assessment Organizational Assessment Surveys OA1 Organizational Assessment Surveys Training Needs Assessment OA4 Training Needs Assessment

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ICR Summary of Burden

	Total Request	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	26,260	0	0	0	0	26,260
Annual Time Burden (Hours)	5,345	0	0	0	0	5,345
Annual Cost Burden (Dollars)	159,109	0	0	0	0	159,109

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

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Annual Cost to Federal Government: $30,000

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Yes

Agency Contact: Demetrius Jones 202 606-5203 [email protected]

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
		(a) It is necessary for the proper performance of agency functions;
		(b) It avoids unnecessary duplication;
		(c) It reduces burden on small entities;
		(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;
		(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
		(f) It indicates the retention periods for recordkeeping requirements;
		(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:
			(i) Why the information is being collected;
			(ii) Use of information;
			(iii) Burden estimate;
			(iv) Nature of response (voluntary, required for a benefit, or mandatory);
			(v) Nature and extent of confidentiality; and
			(vi) Need to display currently valid OMB control number;
		(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.
		(i) It uses effective and efficient statistical survey methodology (if applicable); and
		(j) It makes appropriate use of information technology.
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Certification Date: 07/15/2022

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