OMB.report

Federal forms, ICRs, and supporting documents

Information Collection Request

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

ICR 201803-0583-005 · OMB 0583-0151 · Historical Active

Forms and Documents
DocumentTypeStatusAvailability
FSIS Generic Clearance SuptStmt Part A 2018.docx Supporting Statement A Uploaded 2018-05-07 Available
Generic Clearance Submission Template 2018.doc Supplementary Document Uploaded 2018-05-03 Repair queued
FSIS Generic Clearance SuptStmt Part B 2018.docx Supporting Statement B Uploaded 2018-05-01 Repair queued
IC Document Collections
IC IDCollectionTypeStatusForm
ICR Details
0583-0151 201803-0583-005
Historical Active 201803-0583-003
USDA/FSIS
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Revision of a currently approved collection   No
Regular
Approved without change 06/14/2018
Retrieve Notice of Action (NOA) 05/31/2018
  Inventory as of this Action Requested Previously Approved
06/30/2021 36 Months From Approved 06/30/2018
4,000 0 10,000
2,000 0 10,000
0 0 0
This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management.
EO: EO 1862 Name/Subject of EO: Setting Customer Service Standards
  
None
Not associated with rulemaking
  82 FR 60698 12/22/2017
83 FR 21998 05/11/2018
Yes
0
  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 4,000 10,000 0 0 -6,000 0
Annual Time Burden (Hours) 2,000 10,000 0 0 -8,000 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No
FSIS previously had approval from OMB for 10,000 burden hours; however, the Agency only used a total of 407 hours to conduct qualitative surveys and food safety education research. We are reducing the burden hours from 10, 000 to 2,000, and the number of respondents from 10,000 to 4,000.
No
    No
    No
No
No
No
Uncollected
Gina Kouba 202 690-6510 [email protected]
  No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
05/31/2018