OMB approves this collection for a period of three years. To request approval of information collections under this generic approval, the agency must do the following: 1) Unless an agency is using multiple modes of collection (e.g., paper forms and electronic submissions), provide a Generic Clearance Submission Template for each Instrument;  2) If the agency is using multiple modes of collection (e.g., paper forms and electronic submissions), the same Generic Clearance Submission Template may be used for both instruments; 3) each Generic Clearance Submission Template must be uploaded as a Supplementary document using a naming convention that allows the public to identify the associated instrument; 4) submit no more than three Generic Submission Templates with each request.
Inventory as of this Action
Requested
Previously Approved
07/31/2021
36 Months From Approved
07/31/2018
1,875,000
0
3,500,000
468,750
0
875,000
0
0
0
This collection of information is necessary to enable the agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our committment to improving service delivery. These collections will allow for ongoing, collaborative and actionable communication between the agency and its customers and stakeholders, allowing feedback to contribute directly to the improvement of program management.
EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
Burden estimates were revised to reflect better data on number of respondents and number of responses, and costs were updated to reflect current values. This re-evaluation was conducted after the 60-day Federal Register notice was released to the public. Based on the better use data, the number of responses decreased from 3,500,000 to 1,875,000 and the burden hours decreased from 875,000 to 468,750 from the previously approved generic information collection.
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
60-day Federal Register Notice for 0596-0226.pdf
0596-0226 Fast-TrackGenericSubmissionTemplate v06-18-2014 (2).docx
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