The Office of Planning, Research and Evaluation (OPRE) and the Family and Youth Services Bureau (FYSB) of the Administration for Children and Families (ACF) at the U.S. Department of Health and Human Services (HHS) seek approval for an information collection activity as part of its effort to describe the activities and short-term outcomes of the National Domestic Violence Hotline (The Hotline) and loveisrespect (LIR) hotline. OPRE and FYSB have contracted with the Department of Prevention and Community Health at the Milken Institute School of Public Health at the George Washington University (GWU) to conduct the Accomplishments of the Domestic Violence Hotline, Online Connections, and Text (ADVHOCaT) project.
This Information Collection Request (ICR) seeks approval for new data collection via phone and web-based surveys of individuals who contact The Hotline and LIR. This data collection builds on a previous data collection that was focused on understanding the preferred mode of contact by those who contact The Hotline and LIR. This new data collection will survey individuals immediately after they contact The Hotline and LIR and again approximately two weeks later. The surveys will include questions about reasons for contacting The Hotline/LIR, whether needs were met, satisfaction with services received and helpfulness of information provided in order to describe the short-term outcomes of contacting The Hotline/LIR. Results from the study will be used to inform future efforts to monitor and improve domestic violence hotline services.
US Code:
42 USC 613
Name of Law: Social Security Act: Research, Evaluations and National Studies
This request is for additional data collection under OMB #0970-0468. All data collection related to the previously approved information collection is complete, and there is therefore no burden remaining.
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
ADVHOCaT OMB memo_nonsub-change v2.docx
ADVHOCaT_SS_B - FINAL_3-24-17.doc
The Hotline/LIR Follow-up Survey