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Federal forms, ICRs, and supporting documents

Information Collection Request

Generic Clearance for the Collection of Qualitative Feedback on the Export Import Bank of the United States (Ex-Im Bank) Service Delivery

ICR 201707-3048-002 · OMB 3048-0036 · Historical Inactive

Forms and Documents
DocumentTypeStatusAvailability
Form EIB 16-02 EXIM Bank Survey of Export Credit Insurance Customers Form and Instruction Unchanged Repair queued
Form EIB 16-01 EXIM Bank Product Seminar Survey Form and Instruction Unchanged Repair queued
Form EIB 15-01 Ex-Im Point of Service (POS) Survey Form and Instruction Unchanged Repair queued
EIB 11-01 Supporting Statement_7_31_2017.docx Justification for No Material/Nonsubstantive Change Uploaded 2017-07-31 Available
Generic Clearance Template.docx Supplementary Document Uploaded 2014-07-28 Repair queued
EIB 11-01 Supporting Statement Part B.docx Supporting Statement B Uploaded 2014-07-28 Available
EIB 11-01 Supporting Statement Part A.docx Supporting Statement A Uploaded 2017-07-31 Available
IC Document Collections
IC IDCollectionTypeStatusForm
222418 EXIM Bank Survey of Export Credit Insurance Customers Form and Instruction Unchanged
220659 EXIM Bank Product Seminar Survey Form and Instruction Unchanged
217084 Ex-Im Bank Survey of Ex-Im Registered Brokers Other-On-Line Survey Unchanged
214808 Ex-Im Point of Service (POS) Survey Form and Instruction Unchanged
ICR Details
3048-0036 201707-3048-002
Historical Inactive 201407-3048-002
EXIMBANK EIB 11-01
Generic Clearance for the Collection of Qualitative Feedback on the Export Import Bank of the United States (Ex-Im Bank) Service Delivery
No material or nonsubstantive change to a currently approved collection   No
Regular
Improperly submitted and continue 11/25/2017
Retrieve Notice of Action (NOA) 07/31/2017
This request has been improperly submitted. Please resubmit in the correct format.
  Inventory as of this Action Requested Previously Approved
07/31/2017 07/31/2017 11/30/2017
4,670 0 4,670
623 0 623
0 0 0
This collection of information is necessary to enable the Bank to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Bank's programs. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management.
US Code: 12 USC 635 Name of Law: Export Import Bank Act of 1945 et seq
  
None
Not associated with rulemaking
  79 FR 52 03/18/2014
79 FR 107 06/04/2014
No
Yes
Miscellaneous Actions
No
From time to time Ex-Im Bank staff sits down and fill out the form with a sample transaction. Recently, it took staff about 30 minutes to fill out the form. Presuming that all transaction information is collected together in a transaction file, the claimant should also be able to complete the form in 45 minutes.
$264,336
No
   
   
No
No
No
Uncollected
Bassam Doughman 202 565-3168 [email protected]
  No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
07/31/2017