OMB approves this collection for a period of three years. NRC is reminded not to exceed the approved annual burden hours. To request approval of information collections under this generic approval, the agency must do the following: 1) Unless an agency is using multiple modes of collection (e.g., paper forms and electronic submissions), provide a Generic Clearance Submission Template for each Instrument; 2) If the agency is using multiple modes of collection (e.g., paper forms and electronic submissions), the same Generic Clearance Submission Template may be used for both instruments; 3) each Generic Clearance Submission Template must be uploaded as a Supplementary document using a naming convention that allows the public to identify the associated instrument; 4) submit no more than five Generic Submission Templates with each request.
Inventory as of this Action
Requested
Previously Approved
12/31/2019
36 Months From Approved
01/31/2017
4,200
0
17,170
1,088
0
8,935
0
0
0
This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.
The burden estimate decreased from 8,935 hours and 17,170 responses to 1,087.5 hours and 4,200 responses, a decrease of 7,847.5 hours and 12,970.0 responses.
The burden was adjusted downward based on agency plans for the upcoming clearance period. NRC program offices were surveyed regarding their intention to use customer feedback collections during the next three years. This feedback was used to develop estimates of the number of anticipated activities and associated burden.
In addition, the revised estimate is consistent with the actual burden used on this generic clearance during the past three years (735 hours and 4,484 responses.)
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Form NRC Form 840 Customer Satisfaction Surveys: Course Feedback Form, Alternate Dispute Resolution Program Participants, Public Document Room Users, FOIA Users
NRC Form 671 Generic submission template.pdf
3150-0217 FINAL supporting statement Part B.docx
Helpful Applied Cyber Knowledge (HACK) event feedback survey 2019