OMB.report

Federal forms, ICRs, and supporting documents

Information Collection Request

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

ICR 201403-1513-004 · OMB 1513-0132 · Historical Active

Forms and Documents
DocumentTypeStatusAvailability
1513-0132_supporting_statement_2014.doc Supporting Statement A Uploaded 2014-04-30 Available
Generic Clearance Submission Template.doc Supplementary Document Uploaded 2011-04-15 Repair queued
Supporting Statement (Part B).docx Supporting Statement B Uploaded 2011-03-28 Available
IC Document Collections
IC IDCollectionTypeStatusForm
226576 TTB Satisfaction Survey (2017) Other-Survey New
222726 TTB Formulation Online Guidance Usability Analysis and Card Sort Activity Other-Survey Questions New
222305 Expanded Pilot Test -- Automated Commercial Environment and Partner Government Agency Message Set for Imports of Articles Regulated by the Alcohol and Tobacco Tax and Trade Bureau Other-Useability Testing New
221457 TTB Satisfaction Survey (2016) Other-Survey New
217167 Pilot Test -- Automated Commercial Environment and Partner Government Agency Message Set for Imports of Articles Regulated by the Alcohol and Tobacco Tax and Trade Bureau Other-Usability Testing New
216015 TTB Specially Denatured Alcohol (SDA) Formulas Online Usage Survey Other-Survey New
214532 TTB Satisfaction Survey (2015) Other-Survey New
ICR Details
1513-0132 201403-1513-004
Historical Active 201103-1513-006
TREAS/TTB
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Extension without change of a currently approved collection   No
Regular
Approved without change 07/17/2014
Retrieve Notice of Action (NOA) 04/30/2014
OMB approves this collection for a period of three years. To request approval of information collections under this generic approval, the agency must do the following: 1) Unless an agency is using multiple modes of collection (e.g., paper forms and electronic submissions), provide a Generic Clearance Submission Template for each Instrument; 2) If the agency is using multiple modes of collection (e.g., paper forms and electronic submissions), the same Generic Clearance Submission Template may be used for both instruments; 3) each Generic Clearance Submission Template must be uploaded as a Supplementary document using a naming convention that allows the public to identify the associated instrument; 4) submit no more than five Generic Submission Templates with each request.
  Inventory as of this Action Requested Previously Approved
07/31/2017 36 Months From Approved 07/31/2014
10,000 0 10,000
10,000 0 10,000
0 0 0
This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.
EO: EO 12286 Name/Subject of EO: Setting Customer Service Standards
  
None
Not associated with rulemaking
  79 FR 5526 01/31/2014
79 FR 23404 04/28/2014
No
  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 10,000 10,000 0 0 0 0
Annual Time Burden (Hours) 10,000 10,000 0 0 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No
This is a new collection.
$2,500
Yes Part B of Supporting Statement
No
No
No
No
Uncollected
Mary Wood 202 927-8185 [email protected]
  No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
04/30/2014