In accordance with the terms of 5 CFR 1320, OMB approves this collection of information for an additional three years. If the Agency wishes to renew this collection for a further period of time, please submit an explanation of what new information is being gained by continuing to deploy this satisfaction survey.
Inventory as of this Action
Requested
Previously Approved
01/31/2016
36 Months From Approved
01/31/2013
1,100
0
1,100
113
0
118
0
0
0
In accordance with Executive Order 12862, the Grain Inspection Packers and Stockyards Administration will be conducting an annual customer survey over a 3-year period.
EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
The actual total number of respondents and responses did not change from the previous submission. However, the number of respondents did change within themselves: private sector 460 to 451, state, local & tribal 200 to 176, and non-reponses 440 to 473 respondents. These changes decreased burden by 5 hours because of the per response time for each affected public.
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.