Information Collection Request

National Flood Insurance Program Call Center and Agent Referral Enrollment Form

ICR 201206-1660-005 · OMB 1660-0059 · Historical Active

Forms and Documents
DocumentTypeStatusAvailability
Form FEMA Form 517-0-1 Agent Referral Program Enrollment Form Form Modified Available
Form FEMA Form 512-0-1 National Flood Insurance Program Agent Referral Questionaire Form and Instruction Modified Repair queued
44 CFR Part 62.mht Supplementary Document Uploaded 2012-06-25 Repair queued
PTA OMB No. 1660-0059, NFIP Call Center 12112011.doc Supplementary Document Uploaded 2012-06-25 Repair queued
SORN 12192008.mht Supplementary Document Uploaded 2012-06-25 Source copy available
Pub. 30 Day FRN 6-25-2012.pdf Supplementary Document Uploaded 2012-06-25 Available
Pub. 60 Day FRN 04182012.pdf Supplementary Document Uploaded 2012-06-25 Available
Supporting Statement--Revised 062012.doc Supporting Statement A Uploaded 2012-06-25 Available
IC Document Collections
IC IDCollectionTypeStatusForm
21138 Agent Referral Program Enrollment Form Form Modified
187890 National Flood Insurance Program Agent Referral Questionaire Form and Instruction Modified
ICR Details
1660-0059 201206-1660-005
Historical Active 200901-1660-007
DHS/FEMA
National Flood Insurance Program Call Center and Agent Referral Enrollment Form
Extension without change of a currently approved collection   No
Regular
Approved without change 09/03/2012
Retrieve Notice of Action (NOA) 06/28/2012
  Inventory as of this Action Requested Previously Approved
09/30/2015 36 Months From Approved 08/31/2012
56,645 0 81,796
2,735 0 3,944
0 0 0

The NFIP Call Center and Agent Referral Enrollment form is used for (1) allows the NFIP to service request for flood insurance information or agents to enroll in the Agent Referral Program and Agent Co-Op Program and for FEMA to follow-up with the agents on referrals that do not lead to policy sales.

US Code: 42 USC 4001 Name of Law: The Flood Disaster Protection Act of 1973
  
None

Not associated with rulemaking

  77 FR 23270 04/18/2012
77 FR 37913 06/25/2012
No

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 56,645 81,796 0 0 -25,151 0
Annual Time Burden (Hours) 2,735 3,944 0 0 -1,209 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No
There is an overall program decrease of -1209 hours in this ICR submission. This decrease reflects the declining total of "calls to the call center and website visitors, in the pass two years, attributed to the lower number of major events in the United States. Also in April 2010 the television campaign changed to the new "Home Personified"campaign, which one of the four spots in rotation did not include a phone number,just a URL that redirected customers to the Website for more information.

$437,099
No
No
No
No
No
Uncollected
Lawann Johnson 202 646-4246 [email protected]

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
06/28/2012