The information collection activity will garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration's commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management. Feedback collected under this generic clearance will provide useful information, but it will not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: the target population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power calculations that justify the proposed sample size, the expected response rate, methods for assessing potential non-response bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior fielding the study.
Inventory as of this Action
Requested
Previously Approved
06/30/2015
36 Months From Approved
06/30/2012
21,300
0
9,230
1,610
0
2,471
0
0
0
Feedback from the NAHMS surveys will be used to improve the U.S. Animal Health Report, monitor the NVSL's performance, and to evaluate customer/stakeholder satisfaction in an effort to increase participation rates for other NAHMS studies through the year 2014.
US Code:
7 USC 8308
Name of Law: Animal Health Protection Act of 2002
US Code:
7 USC 391
Name of Law: Animal Industry Act of 1884
When this collection was approved 3 years ago, the ICs totaled 16,090 annual responses for both respondents and non-respondents. However, only 9,230 annual responses were requested and approved, leaving a negative balance of -6,860 responses. The increase of 12,070 responses for this submission is a result of underestimation of responses in the previous collection resulting in a negative offset of 6,860 annual responses.
Previously, OMB approved a total number of 2,471 burden hours. Because of the 5,210 fewer responses from the previous approval, there is a decrease of 861 hours. The burden hours of the nonresponses were correctly accounted for in the previous submission.
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Form NAHMS 275 NAHMS Customer/Stakeholder Satisfaction Surveys
Part A 2011.doc
Part B.docx
APHIS 79.xlsx
NAHMS Customer/Stakeholder Surveys