OMB.report

Federal forms, ICRs, and supporting documents

Information Collection Request

Veterans Benefits Administration (VBA) Loan Guaranty Service Lender Satisfaction Survey

ICR 201012-2900-010 · OMB 2900-0711 · Historical Active

Forms and Documents
DocumentTypeStatusAvailability
Task 2_1 Lender Notification Letter(v03)_PRINT vCS 16Dec10- Minor Melissa edits.doc Supplementary Document Uploaded 2010-12-22 Available
T-2 Lender Card 15Dec10.doc Supplementary Document Uploaded 2010-12-22 Available
Justification B. Supporting Statement.doc Supporting Statement B Uploaded 2010-12-22 Available
2900-0711 justification FINAL.docx Supporting Statement A Uploaded 2011-05-13 Available
IC Document Collections
IC IDCollectionTypeStatusForm
182869 Veterans Benefits Administration (VBA) Loan Guaranty Service Lender Statisfaction Survey Other-Online Survey Modified
ICR Details
2900-0711 201012-2900-010
Historical Active 200711-2900-010
VA 2900-0711
Veterans Benefits Administration (VBA) Loan Guaranty Service Lender Satisfaction Survey
Revision of a currently approved collection   No
Regular
Approved without change 08/11/2011
Retrieve Notice of Action (NOA) 05/26/2011
  Inventory as of this Action Requested Previously Approved
08/31/2014 36 Months From Approved 08/31/2011
786 0 8,850
197 0 2,096
0 0 0
This is survey designed to gather information from lenders about the VA Loan Guaranty Program. The information collected will allow the Department of Veterans Affairs (VA) to determine lender satisfaction with the VA's processes and to make improvements so that the program best serves the needs of eligible veterans.
PL: Pub.L. 103 - 62 all Name of Law: Government Performance and Results Act of 1993
   US Code: 38 USC 527 Name of Law: Evaluation and Data Collection
   EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  
PL: Pub.L. 103 - 62 all Name of Law: Government Performance and Results Act of 1993
US Code: 38 USC 527 Name of Law: Evaluation and Data Collection
Not associated with rulemaking
  76 FR 31 02/15/2011
76 FR 91 05/11/2011
No
1
IC Title Form No. Form Name
Veterans Benefits Administration (VBA) Loan Guaranty Service Lender Statisfaction Survey
  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 786 8,850 0 -8,064 0 0
Annual Time Burden (Hours) 197 2,096 0 -1,899 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
Yes
Miscellaneous Actions
VA leadership took on responsibility for conducting LGY's Veteran Satisfaction, SAH Satisfaction, and SAH Non-Grantee surveys. These three surveys are currently part of the Voice of the Veteran initiative and are no longer collected under this OMB information collection number. LGY's remaining survey responsibility is the Lender Satisfaction Survey, which is being submitted for clearance in this package. Additionally, LGY has personnel on staff who can administer the survey in-house, as opposed to through the assistance of a hired contractor. With these changes, the number of burden hours, and the cost to administer the sole survey under this clearance effort have been reduced.
$43,298
Yes Part B of Supporting Statement
No
No
No
No
Uncollected
Denise McLamb 202-565-8374 [email protected]
  No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
05/26/2011